Overall rating
4.7
Counts per rating level
  • 82% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and seamless Shopify integration. Its customizable features, rewards system, and referral widget are praised for enhancing brand aesthetics and customer engagement. The 24/7 chat support is noted for its responsiveness and problem-solving skills. Merchants report increased customer loyalty and repeat purchases due to the app's comprehensive loyalty features. The app's email reminders for points earning and redemption are also effective. It's recommended for boosting sales and customer retention.

May 21, 2017

Great app! very helpful, i totally recommend it

Yogitec
Lebanon
Almost 2 years using the app
June 18, 2016

Gracias valido muchas opciones para incentivas los retornos de compra, es muy personalizable y al hacer las primeras pruebas piloto arranca rapido la pagina

Aspel En La Nube
Mexico
Almost 2 years using the app
February 15, 2018

I am still navigating my way around, some email templates to send to subscribers would be great, encouraging them to complete steps to earn rewards

Retro Cats Other Things
Australia
Almost 2 years using the app
December 18, 2016

So far so good... Gives give clear directions..

Seve Prodcution
United States
Almost 2 years using the app
September 15, 2016

I really like Swell so far! I just set up all the customizable options and it's very user-friendly. I'm not sure yet how many customers it'll bring me, but I personally think this is a great way to bring up customer loyalty.

Go Go Beauty
Canada
Almost 2 years using the app
September 3, 2021

We've used this app for a while for rewards and it's been great however there's been a lot of bugs and issues - partially due to our semi complex set up but also partially due to not clear explanation of point earnings/deductions.. Thankfully had Jiemer helped me with a recent ticket. Thank you Jiemer!

Ruti
United States
Over 1 year using the app
June 22, 2016

So far so good with Swell ! Lets see how the customers like it.

Celtic Copper Jewelry
United States
Over 1 year using the app
April 17, 2016

Ecommerce is an amazing journey of connecting to others to deliver what feeds their soul. Swell Rewards has proved to be an extremely useful tool and addition to my site - rewarding people for their interaction in an easy to track and use way is powerful! I recommend Swell Rewards if you are just starting out with your store or if you are looking for a way to energize the connection to your existing clients or activate a new program to attract customers, Swell is perfect.

Chakratopia
United States
Over 1 year using the app
January 15, 2018

I just downloaded and starting setting up the program. Will have to see how it goes once set up. Easy to use so far.

Oh So Fancy Holmes Decor
United States
Over 1 year using the app
Edited November 17, 2021

Had some start problems, but then we got some great help from support and now the app works like a charm!

Mistore.se
Sweden
Over 1 year using the app