Reviews (2,610)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its effective loyalty and rewards system, which boosts customer engagement and satisfaction. They appreciate its seamless integration with Shopify, especially Shopify Plus, and its ability to redeem points at checkout. The app also supports referral programs and integrates with email platforms like Klaviyo. Reviewers praise the responsive support team for efficiently resolving issues, enhancing the service provided to customers.

October 16, 2024

Thank you John B and all the other customer service agents. Very helpful and patient.

Hulala Home
United States
3 months using the app
Yotpo - L&R replied October 18, 2024

Thank you for writing a review. We value your feedback and are delighted on the experience you've had with us recently!

September 30, 2024

Gabriel is efficient and works as fast as he can to help me!

Pashion Footwear
United States
Over 4 years using the app
September 12, 2024

The support team is available and knowledgeable for simple and complex questions. John B quickly responded to my ticket letting me know that he was working to find a solution then followed up with documentation of how to resolve my question.

Pakt
United States
9 months using the app
Yotpo - L&R replied September 27, 2024

Thank you for writing a review and we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

October 30, 2024

Wonderful support from Vergian B!

Boody Australia
Australia
About 2 years using the app
Yotpo - L&R replied November 1, 2024

Thanks for your feedback, we really appreciate it.

October 23, 2024

John B!very helpful!love yotopo!

CHITA LIVING
Hong Kong SAR
About 1 year using the app
Yotpo - L&R replied November 1, 2024

Thank you for sharing your thoughts with us!

October 13, 2024

thank you John B, great help!

Poppy Lissiman
Australia
Over 1 year using the app
Yotpo - L&R replied October 18, 2024

Thank you for sharing your thoughts with us!

September 3, 2024

Thank you Jeff Q for all of your help and guidance. You are always so happy and helpful. And explain things really well.

Auguste The Label
Australia
Over 1 year using the app
September 19, 2024

Gabriel S. was extremely quick and helpful!

Peach & Lily
United States
About 3 years using the app
Yotpo - L&R replied September 27, 2024

Thank you for writing a review. We value your feedback and are delighted on the experience you've had with us recently!

September 2, 2024

Vergian B. was super helpful and kind! double thumbs up for the good job :)

Vic's Meat
Australia
Over 2 years using the app
Yotpo - L&R replied September 3, 2024

Thank you for writing a review. We value your feedback and are delighted on the experience you've had with us recently!

August 5, 2024

John from Yotpo Chat line was super efficient providing a report manually straight away - that was not coming to my email. Thanks John!

Creswick Wool
Australia
About 1 year using the app