Reviews (2,580)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, enhancing customer experience without requiring deep technical skills. The customer support is highly praised for its responsiveness and efficiency. Features like the rewards bar and referral widget are noted for engaging customers and boosting business value. Merchants report positive impacts on business operations and customer engagement.

September 12, 2017

Really great app must say its very easy to use, they basically have it already setup so you can just download and all good to go.Also if you want you can adjust it to how you lik ,but i highly recommend this app.

Blingblwow
United States
About 1 year using the app
October 6, 2022

Angelo S was super helpful during our chat! Super quick responses and was very pleasant to chat with!

Chatty Matcha
United States
About 1 year using the app
October 19, 2023

Super cool. The customer support is amazing. Especially with Gabriel and Edilyn! Great

Intacte
France
About 1 year using the app
Yotpo - L&R replied November 28, 2023

Thanks for your feedback, we really appreciate it.

May 14, 2016

Great App! Just started using this app and it is super easy to understand and get started right away! Definitely recommend it.

Hulya
United States
About 1 year using the app
September 13, 2016

Incredible app! We had it set up in no time and there's so much flexibility. Zero technical expertise required. This is a super simple way to add to another layer of customer interaction with the site. Bravo Swell!

Clovis Supply Co
United States
About 1 year using the app
July 12, 2016

Love this app! Very easy to use, and it's a great way to reward customers!

My Human N Me
United States
About 1 year using the app
June 2, 2016

A great app! Easy to use tutorials, immediate support and fantastic response time on queries! I would totally recommend to friends and family.
www.thecookshoponline.com

Thecookshoponline
United Kingdom
About 1 year using the app
April 27, 2016

Very easy to use, customizable, attractive, great design. Thank you!

Nutrition Education Store
United States
About 1 year using the app
April 13, 2016

For a computer illiterate person such as myself, I loved how intuitive and easy to set up this app was! My business is still in its infancy so I'm using this opportunity to get all my favorite apps up and running for my page before I really start uploading my inventory, and I'm very excited about this incentive/coupon app as my way to get repeat business.

To top it off, I did submit a question that I had to the Swell people, got an answer the next day and it solved my problem. I love when a company does everything they can do not let questions go unanswered.

Enclave Gems
United States
About 1 year using the app
May 6, 2023

great product & support experience. Gabriel S, shout out to you for the fast & clear work :) - would recommend

Copra Coconuts
United States
About 1 year using the app
Yotpo - L&R replied December 20, 2023

Thank you for writing a review — we value your feedback.