Reviews (2,596)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing the shopping experience by allowing customers to redeem loyalty points at checkout, boosting engagement and customer lifetime value. It features customizable loyalty and referral programs, and integrates with platforms like Klaviyo. The support team is highlighted for their prompt, knowledgeable service, aiding in setup, troubleshooting, and optimization.

February 20, 2016

This app has been great so far. It has a lot of features for a loyalty rewards program. Best of all, it's free if you have 100 orders or less each month.

One thing they are missing right now is automatically syncing new email captures to your list. Hope they can add that soon.

Merch K
United States
About 1 year using the app
September 29, 2016

So far this has been a great tool. I struggled to find great email marketing for my business to grow and with in 5 minutes I have already sent the launch email to all my customers!!

Peachplum Boutique
United States
About 1 year using the app
March 27, 2018

Rewards and Referrals by Swell is a great App to have especially if you are just starting out in the online business. It help to bring traffic to your site and increase sales as well. I would recommend it.

Scarlet Bloom
United Kingdom
About 1 year using the app
June 15, 2016

Great app! The rewards program is simple yet effective!

Wanderlust Scents
United States
About 1 year using the app
February 11, 2016

This app is incredible, and limited by your imagination. I am still working on other creative ways that my customers can earn points. I liken it to the achievement system or trophy system from Xbox and Playstation.

Give this a shot. The free system is more than adequate to help you get a feel for what it can do.

Aggroclothing
United States
About 1 year using the app
June 14, 2022

Great customer service! Maria D was so helpful! Super user friendly app. Quick and fast response time and great account managers.

Trish McEvoy
United States
About 1 year using the app
August 17, 2016

Love this app! Has helped me to launch my premium discount membership club, which has improved sales by over 1000%!

Global Wholesale Brands Inc
United States
About 1 year using the app
July 12, 2022

Reymond C was so helpful today with troubleshooting an error a user was experiencing. The support was so fast and he walked me through the solution step by step. Thanks Yotpo!

Stix
United States
About 1 year using the app
July 20, 2016

So far great and the lack of branding on the free version makes it look so much better then the rest.

Glo Effex
United States
About 1 year using the app
November 3, 2021

Awesome customer support! Will keep using them, very reliable customer support! Also app is great and the service is fantastic

bubbly
Belgium
About 1 year using the app