Reviews (2,596)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing the shopping experience by allowing customers to redeem loyalty points at checkout, boosting engagement and customer lifetime value. It features customizable loyalty and referral programs, and integrates with platforms like Klaviyo. The support team is highlighted for their prompt, knowledgeable service, aiding in setup, troubleshooting, and optimization.

September 7, 2016

Nice, could have better programs. thooo HempLees

Hemplees
United States
Over 1 year using the app
Edited May 20, 2016

Love the easy set up of this app. Used it on my store www.fridaydapper.com and it increased my sales right away

Ruggedmandepot
Thailand
Over 1 year using the app
January 21, 2022

Chris B was really helpful thank you! it find a solution in less than 10 min and and stayed with us while we fixed and tested the issue.

Dossier Perfumes
United States
Over 1 year using the app
February 2, 2017

Best free rewards program out there.

Vulgar Apparel Company
United States
Over 1 year using the app
Edited October 16, 2024

Definitely the issues have not been resolved.
After nearly 1 year using the app...
Update on the review - it will definitely make you loose money.
The interface is so confusing, nothing works properly when you set up a system.
I would say the main issue is the difficult to set up/use interface, and customer service that is below standard and very unhelpful.
Overall, I would not advise to install this, even if you have a developer.

Kurami
United Kingdom
About 1 year using the app
Yotpo - L&R replied May 24, 2024

Thank you for taking the time to leave a review — we sincerely apologize for the inconveniences. Our records show that our team has been in a call with you and have resolved all issues and answered all inquiries about the product. If there's anything else we can do to assist you, please don't hesitate to reach out.

September 18, 2016

A great tool to use. Would recommend it to everyone who has an online store

Dinners At Your Doors
United States
Over 1 year using the app
June 16, 2016

Great app! Enjoyed creating our reward programs and hopefully it will entice repeat customers and add value to our business. Easy to use and a must have app.

Half Price Kits
Thailand
Over 1 year using the app
April 26, 2016

Great app! You get a lot of great features, and everything is very easy to navigate.

Kissuetx
United States
Over 1 year using the app
November 18, 2022

Leonard G - helped me so quick! Fixed a site issue so soon! I needed help in putting a code in our Shopify file and he did it for us.

tobeinbloom
United States
Over 1 year using the app
January 5, 2023

Really happy with the quick and fantastic customer support that Erwin and the team provided. 5 stars, thank you guys.

BARBELL FOODS
Australia
Over 1 year using the app