Reviews (2,613)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its effective loyalty and rewards system, which boosts customer engagement and satisfaction. They appreciate its seamless integration with Shopify, especially Shopify Plus, and its ability to redeem points at checkout. The app also supports referral programs and integrates with email platforms like Klaviyo. Reviewers praise the responsive support team for efficiently resolving issues, enhancing the service provided to customers.

September 15, 2016

I really like Swell so far! I just set up all the customizable options and it's very user-friendly. I'm not sure yet how many customers it'll bring me, but I personally think this is a great way to bring up customer loyalty.

Go Go Beauty
Canada
Almost 2 years using the app
September 3, 2021

We've used this app for a while for rewards and it's been great however there's been a lot of bugs and issues - partially due to our semi complex set up but also partially due to not clear explanation of point earnings/deductions.. Thankfully had Jiemer helped me with a recent ticket. Thank you Jiemer!

Ruti
United States
Over 1 year using the app
June 22, 2016

So far so good with Swell ! Lets see how the customers like it.

Celtic Copper Jewelry
United States
Over 1 year using the app
April 17, 2016

Ecommerce is an amazing journey of connecting to others to deliver what feeds their soul. Swell Rewards has proved to be an extremely useful tool and addition to my site - rewarding people for their interaction in an easy to track and use way is powerful! I recommend Swell Rewards if you are just starting out with your store or if you are looking for a way to energize the connection to your existing clients or activate a new program to attract customers, Swell is perfect.

Chakratopia
United States
Over 1 year using the app
January 15, 2018

I just downloaded and starting setting up the program. Will have to see how it goes once set up. Easy to use so far.

Oh So Fancy Holmes Decor
United States
Over 1 year using the app
Edited November 17, 2021

Had some start problems, but then we got some great help from support and now the app works like a charm!

Mistore.se
Sweden
Over 1 year using the app
May 28, 2016

Seems to be doing the job :-) https://vauxandjames.co.uk

Paws And Ponies
United Kingdom
Over 1 year using the app
June 5, 2016

Just installed the Swell app and so far it is easy to understand and looks very promising!

A Love Of Dishtowels
United States
Over 1 year using the app
August 14, 2017

Good support. Was able to get help when I needed and quickly!

Beyondtheargantree
Canada
Over 1 year using the app
July 4, 2016

Great app so far. I have yet to test all of the features but it is set up very well and is quite user friendly.

I would definitely recommend giving this a try, and it's free!

Botanical Kingdom
Canada
Over 1 year using the app