Reviews (2,580)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, enhancing customer experience without requiring deep technical skills. The customer support is highly praised for its responsiveness and efficiency. Features like the rewards bar and referral widget are noted for engaging customers and boosting business value. Merchants report positive impacts on business operations and customer engagement.

August 6, 2024

Thanks for prompt help John B!

Billabong AU
Australia
3 months using the app
Edited October 2, 2024

I so appreciate Gabriel assistance!

Awe Inspired
United States
Over 1 year using the app
Yotpo - L&R replied August 4, 2024

Thanks for your feedback, we really appreciate it.

Edited August 11, 2024

John B replied quickly ! pro service

Ally Fashion
Australia
About 1 year using the app
June 26, 2024

Nikki was amazing, quick to reply and very clear!

*Subtext
Israel
10 months using the app
Yotpo - L&R replied July 1, 2024

Thanks for your feedback, we really appreciate it.

July 21, 2024

Kudos to John B. He was efficient in providing solutions and workarounds.

Naked Foods
Australia
About 2 years using the app
Yotpo - L&R replied August 4, 2024

Thanks for your feedback, we really appreciate it.

June 24, 2024

JOHN B was very helpful and thoroughly answered my question quickly.

Connected Apparel
United States
3 months using the app
Yotpo - L&R replied June 26, 2024

We appreciate your feedback, thank you!

July 1, 2024

Great help from JOHN B this morning. Thanks for the quick assistance.

Olga de Polga
Australia
13 days using the app
Yotpo - L&R replied July 8, 2024

Thank you for sharing your thoughts with us!

May 9, 2024

The support was really good and helpful
Thanks for Gabriel S who solved my issue in a few minutes

Drink Dry
United Arab Emirates
Over 2 years using the app
Yotpo - L&R replied May 24, 2024

We appreciate your feedback, thank you!

February 14, 2024

Great app, awesome assistance from team! I installed today both Loyalty&Rewards and Reviews. I am not a professional, so some things might seem complicated to me. Ruzsel J was there for me and did everything I couldn't so that app will work on my shop! Highly recommend it!

Orisha Beauty
Romania
8 months using the app
Yotpo - L&R replied April 19, 2024

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

January 25, 2024

Rhenant was SO helpful adding something to my website quickly when I couldn't figure it out on my own. Would highly recommend this app and the customer service team!

Piedmont Pennies
United States
6 months using the app
Yotpo - L&R replied April 19, 2024

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!