Reviews (2,593)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this loyalty and rewards app for enhancing customer engagement by allowing point redemption at checkout and increasing customer lifetime value with features like a rewards bar and referral widgets. They appreciate its customizable options, seamless Shopify integration, and easy transition from systems like Smile.io. The support team is consistently commended for their responsive and efficient service in troubleshooting and setup assistance.
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John B was great as always! Quick and responsive for the issue brought to his attention.
The YOTPO agents often are swift with their assistance. Gabriel S. was very attentive!
I had a question about account information, and Alsher C was incredibly helpful in assisting me to resolve the issue. 10/10 would recommend.
Thanks for your feedback, we really appreciate it.
I reached out for help and Maritel S. was so patient and so helpful! I asked a lot of questions and she answered all of them. Thank you!
Thank you for sharing your thoughts with us!
GREAT CUSTOMERS SEVICE!
Jeff Q is a star! Very eager to help.
John B was friendly and helpful, 5 stars for customer service but 4 stars as he wasn't able to resolve the problem, I may have to contact them again if it doesn't resolve on its own.
Technical Support Service is great, thanks Gabriel! Very efficiency!
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!
John B replied quickly and looked into the issue within minutes! Thanks John B
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!
My issues & requests are always dealt with quickly! Thank you Yotpo Support!