Reviews (2,596)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing the shopping experience by allowing customers to redeem loyalty points at checkout, boosting engagement and customer lifetime value. It features customizable loyalty and referral programs, and integrates with platforms like Klaviyo. The support team is highlighted for their prompt, knowledgeable service, aiding in setup, troubleshooting, and optimization.

August 4, 2021

Very nice app and perfect support. Thank you Jerrah for your help and your time.
I highly recommend

kiwi-cbd
France
Over 1 year using the app
May 15, 2017

Looking really good so far. If you want to see what the free version looks like, check out my shop: http://www.freshlymintedstore.com

Timetounwine
Canada
Over 1 year using the app
September 17, 2021

Elijah was amazing! Such good customer service, super helpful, quick response, answered all my questions! Keep up the phenomenal work :)

Sakara Life
United States
Over 1 year using the app
April 25, 2016

Swell is a great tool to reward current customers and attract new one's.

It's easy to use and very innovative.

Haftina Liturgical Vestments
Canada
Over 1 year using the app
April 17, 2020

Gave 4 stars because i just started using this app and so far so good for the free option. But 5 stars for the support given by Rogelio. He was very responsive and answered my questions in a clear and detailed manner. Thank you Rogelio.

Palola
Singapore
Over 1 year using the app
May 29, 2016

Basic version is pretty good although I haven't tried premium. Customers seen quite keen to get points, so far very happy!

Curvigirl
Canada
Over 1 year using the app
January 29, 2016

I just downloaded the app today - it is one of the easiest downloads ever! The service I received from Swell is equally great. They have already given me TONS of confidence that using the app will work really well for my business.

Also - set up is a piece of cake, it's a really, really easy dashboard to use and customize. I would recommend this to anyone looking for a referral or rewards tool!

Thanks Swell!

Devine Beauty Emporium
United States
Over 1 year using the app
June 29, 2016

Our customers love Swell!!!! I highly recommend using the app, really brings customers back and very easy to use!!!! 5 stars by FAR!!!!

Lost Art Liquids
United States
Over 1 year using the app
July 3, 2022

I love it so far! it was super easy to set up and customize to my brand. i had difficulty adding the rewards page to my website but i contacted support and it was done within 5 minutes of me reaching out to them. Jiemer John P helped me and he was super nice and efficient!

McKenzie Kris Collection
United States
Over 1 year using the app
May 9, 2016

I really like the app. Customers loving my store now!!

Fitchaser 2014
Spain
Over 1 year using the app