Reviews (2,596)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for enhancing the shopping experience by allowing customers to redeem loyalty points at checkout, boosting engagement and customer lifetime value. It features customizable loyalty and referral programs, and integrates with platforms like Klaviyo. The support team is highlighted for their prompt, knowledgeable service, aiding in setup, troubleshooting, and optimization.
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Fantastic app! Loads of options for rewards program and quite flexible. The only thing would be great to be able to change the text colour, otherwise with only default black, can't do the background dark.
Just uploaded together and so far so good! Really easy to set up, I already have customers signing up for their loyalty program!
Best customer service of all the apps I've downloaded!
This is a great app with excellent and prompt customer support. There was an issue with the conversion rate between Japanese yen and points, which resulted in some customers receiving the wrong amount of points, but the support team quickly resolved the problem, which was a huge help. The app offers a balanced solution for beginner shops as it allows for basic functionality with the free plan.
Thank you for sharing your thoughts with us!
Super easy to use. I'm sure it will bring me boatloads of customers!
Very easy to set up! I love that it was easy to customize the earning and redeeming criteria for my rewards program. Thanks Swell!
Thank you to JV who always helps me combine/transfer different customer accounts! They go above and beyond :)
Amazing support. This app is pretty strait forward and support is phenomenal.
Just downloaded Swell, and so far it is super easy & the tutorial videos are really helpful!
It's supposed to be a great app, great functions. However, a BIG drawback is that, you can't delete customers. As Shopify shop owners are under attack of phantom customers signing up with same non-sense first and last name, probably created by Bots and there's nothing Shopify can do about it, those fake customers get ported over to Rewards & Referrals by Swell's customers list and it gets really frustrating when the list is full of junks that I cannot clean up. At least Shopify customers list, I can still delete them.
It's time to update your app to enable customer list housekeeping.