Reviews (2,596)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing the shopping experience by allowing customers to redeem loyalty points at checkout, boosting engagement and customer lifetime value. It features customizable loyalty and referral programs, and integrates with platforms like Klaviyo. The support team is highlighted for their prompt, knowledgeable service, aiding in setup, troubleshooting, and optimization.

April 12, 2017

I d''ont know about other but i am very happy to know them because they always help me and answear to all my question dispite of my poor English. Thank you for the help and interst off the team to succed with my work.

Love To Shop Bio
Cyprus
12 months using the app
December 3, 2015

Great customer service! Also they have many options these other guys make you pay for. Over all I love this app and it has helped my company exponentially! The conversion rate was insane ... Like really.

Forever Fab Boutique
United States
12 months using the app
April 12, 2016

I like it great idea I might even replace some apps with this one.

Urbanfashionshop
United States
12 months using the app
May 21, 2016

Easy app to use, nice interface and easily integrates with website! :)

Mariacurcic
Canada
12 months using the app
October 15, 2016

So far so good. Will know more about it when customers start using it. Thanks for the free app

Whimsical Embroidery Designs
United States
12 months using the app
June 20, 2016

I'm still using the free version and I love it.
I found it super easy to set up! It even lets you fill in points for previous orders made by customers before you started using Swell, which was very important to me.

Always Werking
United States
12 months using the app
March 7, 2022

I had some issues with launching the program but Jerrah from customer service was super responsive and professional and made what could've been a headache, only a minor issue.

TCTLE
United States
12 months using the app
March 18, 2016

Free fully customizable app. Swell is awesome!

Dab City Nizzy
United States
12 months using the app
April 5, 2016

Extremely helpful app with great customization tools to increase my sales!

Melissa

Brandoutdoor
United States
12 months using the app
March 11, 2023

Yotpo Loyalty and rewards is the way to go! My customers love it and we love the service and support from the Yotpo team! Keep up the good work!

Dapper Yankee
United States
12 months using the app
Yotpo - L&R replied March 14, 2023

Thanks for your feedback, we really appreciate it.