Reviews (2,596)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing the shopping experience by allowing customers to redeem loyalty points at checkout, boosting engagement and customer lifetime value. It features customizable loyalty and referral programs, and integrates with platforms like Klaviyo. The support team is highlighted for their prompt, knowledgeable service, aiding in setup, troubleshooting, and optimization.

March 22, 2019

I appreciate how they helped me with a little problem I had with the rewards popup. Very efficient, very quick, very kind.

Pittura per Hobby
Italy
12 months using the app
March 31, 2016

the customer service is great!

Pgf Creations
United States
12 months using the app
May 18, 2016

Love the app so far! It's a really cool tool to help get customer referrals!

Pickglue
United States
11 months using the app
May 19, 2016

Setup was easy and went smoothly. I'm excited to start growing my business with the help from SWELL!

Rcdc
United States
11 months using the app
January 23, 2016

Awesome App! Just set everything up and Im super excited to let all my customers know about the rewards program! I had live support from Josh (co-founder) the entire time and he walked me through a few steps and answered all my questions! Cant wait to see what these guys come out with next!

Nexgen Nutrition
United States
11 months using the app
April 28, 2016

Perfect! Just what I needed to boost conversion!

82nd 1st
United States
11 months using the app
August 21, 2021

Amazing customer service and amazing app. I love how the app just rewards the customers for everything they do. It also keeps the engaged and coming back for more!

jannahscloset
United States
11 months using the app
January 27, 2017

Wow! What can I say? Easy to setup and use. Plus, unlike other vendors who tease you with "Free" service, Swell doesn't bait and switch. My online business is small, so my orders currently qualify me for the free plan. Swell seems to understand that small businesses like mine don't have the revenue to spend hundreds of dollars each month on nice to have features. I am confident with the great new referral and rewards programs that I will get to the 100 orders mark much faster. As I grow, I am taking Swell along with me. What a wonderful business partner!

Black Diamond Meats
United States
11 months using the app
May 28, 2016

INCREDIBLE!!! Super easy to build my online store!

Titan Labz
United States
11 months using the app
March 22, 2016

I am absolutely LOVING Swell and so are my customers. They love the ability to be rewarded or save money for simply being my customer. They definitely love the "refer a friend" option. Kudos to you Swell for a wonderful Referral and Loyalty Program!

Shadearas Chic Boutique
United States
11 months using the app