Reviews (2,580)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, enhancing customer experience without requiring deep technical skills. The customer support is highly praised for its responsiveness and efficiency. Features like the rewards bar and referral widget are noted for engaging customers and boosting business value. Merchants report positive impacts on business operations and customer engagement.

February 27, 2017

Easy to use. Free, which is very important for a small start-up with low cash flow. When I grow, I'll be sure to take Swell along with me.

Willow Pond Farm
United States
10 months using the app
January 22, 2016

Amazing app and great customer service! Highly recommended

Choju Juices
United States
10 months using the app
July 13, 2016

Just downloaded the Swell extension for my product's site. Still learning all of the functions, but so far it's been really easy to use and navigate. Love the free option! Thanks!

Thermogelbodywraps
United States
10 months using the app
January 12, 2016

This is app is incredible. They're pricing model is brilliant in that it allows companies to afford using this highly professional tool of rewards programs while scaling. Kepe up the great work!

Moviejewelry
United States
10 months using the app
March 29, 2023

Great app and easy to use. There was an issue with the rewards popup not updating which was quickly resolved by the Yotpo Growth Support Hero Lemuel.

Nirvani'Nu
Australia
10 months using the app
Yotpo - L&R replied April 7, 2023

Thank you for writing a review — we value your feedback.

April 30, 2017

It has great features, works well and support is second to none!

Pensxpress
United States
10 months using the app
February 18, 2023

I am still getting started with the app, but the technical support has been EXCELLENT! They took me through all my questions and I feel I can ask for help as needed in a timely manner.

Alabama Sawyer
United States
10 months using the app
February 21, 2019

It’s okay so far...I have only just downloaded the app so there’s not much to say. However, It was very easy to set up.

Virgolocks
United Kingdom
10 months using the app
November 2, 2022

The customer service I was received from Josephine B. was immensely helpful during in the the installation process

freshiefemcare.com
United States
10 months using the app
Edited July 11, 2016

I would most definitely recommend this app to a friend! Definitely a great addition for us small business owners looking to be a step above in customer service. My customers are LOVING the extra incentives of shopping with me.

Pretty Girls Glam Boutique
United States
10 months using the app