Reviews (2,596)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing the shopping experience by allowing customers to redeem loyalty points at checkout, boosting engagement and customer lifetime value. It features customizable loyalty and referral programs, and integrates with platforms like Klaviyo. The support team is highlighted for their prompt, knowledgeable service, aiding in setup, troubleshooting, and optimization.

October 11, 2022

Jovan was extremely helpful. He was able to get to the bottom of an issue our customer was having quickly allowing us to retain the customers attention.

LINNÉ
United States
11 months using the app
May 11, 2016

We highly recommend this app, the concept and design are very good. Anyone can use it. Its a great choice for us and gives us flexibility on how to run the app and personalized it to fit our need. The support team is really quick to get back to us to fix or explain what is wrong :) Very happy with this app.

Roso
New Zealand
11 months using the app
June 3, 2021

Great app and amazing customer service. Super helpful. 5 stars!!
Would highly recommend to everyone

SENSIO HOME
United Kingdom
11 months using the app
February 27, 2017

EASY TO USE!!!! Anyone can use this for their site

Legacylox
United States
11 months using the app
June 2, 2016

Love it!! The free version has allot of good features to use for new shops. Definitely comprehensive and would certainly recommend this app. There is a bit of learning curve but its still easy to use.

Bayboo
United States
11 months using the app
May 10, 2022

5 Stars for Reymond and his Customer Service! He was super helpful in assisting with the installation of our Rewards Page onto our Shopify. Thank you again!

Hail Merry
United States
11 months using the app
April 17, 2016

Super easy interface. Works well during my test. Waiting for customers to test--thank you for such a streamlined app!

Adrinadietra
United States
11 months using the app
May 5, 2016

"Swell is such a great app! Amazing customization for a vital part of a shopping experience!

Alltrolite
United States
11 months using the app
October 13, 2016

Swell support helped me get up and running quickly, and was very responsive to questions when I first set up the app.

I am hoping to see how successful the app is over time, but initial impressions are very positive.

Yetisnowmx
Canada
11 months using the app
Edited January 27, 2020

This is a great tool to optimize sales, and it's easy to set up and easy to use. Its highly recommended.

Ebanel®
United States
11 months using the app