Reviews (2,596)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing the shopping experience by allowing customers to redeem loyalty points at checkout, boosting engagement and customer lifetime value. It features customizable loyalty and referral programs, and integrates with platforms like Klaviyo. The support team is highlighted for their prompt, knowledgeable service, aiding in setup, troubleshooting, and optimization.

January 14, 2016

Very easy to set up and great support. Really excited to start offering points to our customers in a direct user friendly way!

Pmcgs
United States
11 months using the app
December 1, 2023

They are the best - Customer service is the BEST! I mean when I say best I would give them 10 Stars

Tree Of Life Shoppe
United States
11 months using the app
Yotpo - L&R replied December 20, 2023

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

January 30, 2018

I just downloaded the ap but so far so good. I hope my customers will enjoy the loyalty rewards

Impeccable Deals
United States
11 months using the app
October 5, 2019

This is a really useful ap! Lots of features, even at the free level, user-friendly & when I had one hitch, Yotpo support got right back to me & Kerby Macedonn was very helpful!

Elksong Jewelry
United States
11 months using the app
March 21, 2016

Your program is very well received by clients. A very significant visitors have registered already although they have not yet purchased. In turn, this has fed our client database and allowed us to do some email marketing! Wonderful app, easy to use. Thank you!

Scriptdesigns
Canada
11 months using the app
March 4, 2016

Excellent App! Loyalty and Rewards program made easy!! Great customer service!

Shop Shizzap
United States
11 months using the app
Edited January 31, 2016

support - awesome! I was able to use the chat feature at 10pm on Sunday night.

user friendly - even more awesome! very easy to set up!

I have been looking for an easy rewards program and this seems to fit the bill.

easy to connect it to Facebook, Twitter and your blog (via visit a page).

I used the bulk discounts app and generated 100's of coupon codes with ease. "Swell" job Swell Rewards!

Humphreysbbq
United States
11 months using the app
March 9, 2023

Gabriel is very helpful. The customer service of Yotpo is the best. We should learn from them! Thank you so much!

Meideya Jewelry
Singapore
11 months using the app
Yotpo - L&R replied March 14, 2023

We appreciate your feedback, thank you!

April 1, 2016

I like this app! Works great!

Biscloset
Bulgaria
10 months using the app
May 16, 2016

Love this app, what a great way to boost business! Was searching for a rewards program and this one works very well!

Foxyfashionlab
United States
10 months using the app