Reviews (2,596)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing the shopping experience by allowing customers to redeem loyalty points at checkout, boosting engagement and customer lifetime value. It features customizable loyalty and referral programs, and integrates with platforms like Klaviyo. The support team is highlighted for their prompt, knowledgeable service, aiding in setup, troubleshooting, and optimization.

June 2, 2016

Swell is great. Would recommend to a friend.

Bliss Bounty Bountique
Canada
10 months using the app
January 4, 2020

I chose Swell because I also have Yotpo reviews (same company) and the integration allows me to automatically reward my customers with points when they submit a product review. Also, I've noticed recently that they have online chat which is something new. That's a big benefit and I was able to receive great suppot from them through the chat.

Petits Rituels
United Kingdom
10 months using the app
August 8, 2016

Great app, looking forward to increase my revenue.

Benzi Shop
Australia
10 months using the app
August 25, 2016

A must have for the e-tailer. Grow your business. PlayingNaughty.com

Naughty Playing
United States
10 months using the app
Edited May 4, 2016

Been using this app for more than a month. Works great. The rewards campaigns are all nice. Good rewards app! But best of all the support team is very responsive which is an important requirement for me.

Purayati
India
10 months using the app
September 28, 2016

Very easy to use and install! Highly recommend.

Embroidery Parts
United States
10 months using the app
February 27, 2017

Easy to use. Free, which is very important for a small start-up with low cash flow. When I grow, I'll be sure to take Swell along with me.

Willow Pond Farm
United States
10 months using the app
January 22, 2016

Amazing app and great customer service! Highly recommended

Choju Juices
United States
10 months using the app
July 13, 2016

Just downloaded the Swell extension for my product's site. Still learning all of the functions, but so far it's been really easy to use and navigate. Love the free option! Thanks!

Thermogelbodywraps
United States
10 months using the app
March 29, 2023

Great app and easy to use. There was an issue with the rewards popup not updating which was quickly resolved by the Yotpo Growth Support Hero Lemuel.

Nirvani'Nu
Australia
10 months using the app
Yotpo - L&R replied April 7, 2023

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