Reviews (2,580)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, enhancing customer experience without requiring deep technical skills. The customer support is highly praised for its responsiveness and efficiency. Features like the rewards bar and referral widget are noted for engaging customers and boosting business value. Merchants report positive impacts on business operations and customer engagement.

September 25, 2016

Just learning to use Swell, but its idiot-proof design and simple ideas make it a great app for small businesses like mine! Its uncomplicated, and hopefully keeps my customers coming back for more!

Jbd Online
United States
9 months using the app
March 11, 2020

Tried multiple loyalty apps, this one is by far the easiest to integrate, has the most options available, is nice to look at, easy to customise and the customer service is amazing!

Friday Love Fabrics
Australia
9 months using the app
November 15, 2022

Thank you Leonard G for the amazing support - efficient and helpful! Really appreciate it and excited to keep using Yotpo for referrals

savōr | @savorwines
United Kingdom
9 months using the app
July 26, 2023

I had a great experience receiving help to set up my rewards page. The representative was nice and very clear and responsive.

Lavender Meadows Co
United States
9 months using the app
Yotpo - L&R replied December 20, 2023

Thank you for sharing your thoughts with us!

June 11, 2018

So far so good! Nice and clean, perfect integration.

Vendetta Vapor
United States
9 months using the app
March 27, 2018

So far, I am happy with the app, very easy to set up, can't wait to see results!

Amano Artisans
United States
9 months using the app
March 8, 2023

Working with the Yotpo representative was a great experience. They were accommodating and patient throughout the entire process. We had a coding issue that they could resolve quickly and accurately. Not only did they fix our problem, but they also took the time to educate us on code embedding practices - something we appreciated. They were indeed a pleasure to work with!

Tea J Tea
United States
9 months using the app
Yotpo - L&R replied March 14, 2023

Thanks for your feedback, we really appreciate it.

September 15, 2017

OMG Dentiza is amazing and seriously we wanted to create something that is not in the system but she gave us a workaround and did some testing before we go live! the BEST customer service ever ... Seriously the BEST the BEST!!! you want a cool swanky rewards program the is it!! we cannot wait for our customers to use!!

2pea
United States
9 months using the app
May 7, 2019

Love Swell! It's very easy to customize the theme to fit our theme of our design. Majority of our customers thought that we hire a professional web designer to build this reward app. Check our website here, https://www.fibersecret.com/

Fiber Secret
Taiwan
9 months using the app
October 21, 2017

Very easy to use! Everyone loves reward programs!

Zoo Lou Bloom
United States
9 months using the app