Reviews (2,596)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing the shopping experience by allowing customers to redeem loyalty points at checkout, boosting engagement and customer lifetime value. It features customizable loyalty and referral programs, and integrates with platforms like Klaviyo. The support team is highlighted for their prompt, knowledgeable service, aiding in setup, troubleshooting, and optimization.

June 25, 2016

Fantastic way to encourage your customers to spread the word about your shop!

Cloud 9 Nutrition
United Kingdom
9 months using the app
September 12, 2022

Angelo is great! He was great customer service and was very hands-on regarding getting our program set up.

Dog Standards
Canada
9 months using the app
June 2, 2016

Installing the app was easy, and looks great! We are excited to start using it to help grow our business.

Stapel Signs And Laser Services
United States
9 months using the app
July 26, 2023

Very good customer suppor who spent a lot of time going trough setting up that I could probably have found in the user guide !

Humble
France
9 months using the app
Yotpo - L&R replied December 20, 2023

We appreciate your feedback, thank you!

April 29, 2016

Looking great! So excited to see results on our monthly balance ;)

Bittigitti
Türkiye
9 months using the app
September 25, 2016

Just learning to use Swell, but its idiot-proof design and simple ideas make it a great app for small businesses like mine! Its uncomplicated, and hopefully keeps my customers coming back for more!

Jbd Online
United States
9 months using the app
March 11, 2020

Tried multiple loyalty apps, this one is by far the easiest to integrate, has the most options available, is nice to look at, easy to customise and the customer service is amazing!

Friday Love Fabrics
Australia
9 months using the app
November 15, 2022

Thank you Leonard G for the amazing support - efficient and helpful! Really appreciate it and excited to keep using Yotpo for referrals

savōr | @savorwines
United Kingdom
9 months using the app
July 26, 2023

I had a great experience receiving help to set up my rewards page. The representative was nice and very clear and responsive.

Lavender Meadows Co
United States
9 months using the app
Yotpo - L&R replied December 20, 2023

Thank you for sharing your thoughts with us!

June 11, 2018

So far so good! Nice and clean, perfect integration.

Vendetta Vapor
United States
9 months using the app