Reviews (2,580)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, enhancing customer experience without requiring deep technical skills. The customer support is highly praised for its responsiveness and efficiency. Features like the rewards bar and referral widget are noted for engaging customers and boosting business value. Merchants report positive impacts on business operations and customer engagement.

December 1, 2023

Was able to help me out very quickly and efficiently. Thank you!

Amia
United States
3 months using the app
Yotpo - L&R replied December 20, 2023

We appreciate your feedback, thank you!

January 25, 2024

Arven was a great help in fixing the app to load correctly on my page.

Blú Rose
United States
Over 1 year using the app
Yotpo - L&R replied April 19, 2024

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

December 26, 2023

Excellent Service, Gabriel assisted me twice today in adding my referral page to my website and a pop up version too! I couldn't have done it without their help! so thankyou very much :)

Livvys
Australia
13 days using the app
Yotpo - L&R replied April 19, 2024

Thank you for sharing your thoughts with us!

January 24, 2024

Amazing customer service! Love the app.

Her Juice Bar
United States
7 months using the app
Yotpo - L&R replied April 19, 2024

Thank you for writing a review — we value your feedback.

April 3, 2024

Una excelente herramienta para fidelizar al cliente. Todo correcto, además John G, en el servicio de atención al cliente me soluciona todos los problemas, rápido y seguro, gracias John G

Lolitas&L
Spain
Over 1 year using the app
Yotpo - L&R replied April 19, 2024

Thank you for writing a review — we value your feedback.

Edited April 18, 2024

So far so good

Claywares
Canada
9 months using the app
Yotpo - L&R replied May 24, 2024

Thanks for your feedback, we really appreciate it.

February 20, 2024

Cela fait deux jours que je contacte l'assistance Yotpo et que Gabriel me répond pour m'aider sur mes différentes questions.

Il est efficace, rapide et très agréable ! Je suis ravie :)

maisonvalencourt
French Polynesia
5 months using the app
Yotpo - L&R replied April 19, 2024

Thank you for writing a review — we value your feedback.

Edited May 19, 2016

Great so far! Clients are very happy with the new Rewards!!!

Collective Request
United States
Over 8 years using the app
Edited August 25, 2021

The app is really great and the support is awesome! Excellent customer service. Fast reply and they know their app.

Brulerie Des Laurentides
Canada
Over 8 years using the app
Edited August 28, 2016

Very easy to use app with video tutorials. Highly recommended with lots of basic features. One of the good ones!

Bushere Son Iron Studio Inc
United States
Almost 8 years using the app