Reviews (2,580)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, enhancing customer experience without requiring deep technical skills. The customer support is highly praised for its responsiveness and efficiency. Features like the rewards bar and referral widget are noted for engaging customers and boosting business value. Merchants report positive impacts on business operations and customer engagement.

April 4, 2016

Easy to use and a definite incentive for the customer. Recommended to all!

Hidden Treasure Comics
Ireland
7 months using the app
August 5, 2016

I love the points system, it means we can reward our loyal customers and constantly give back to those that trust us for their wine buying

Six Wine Stories
Spain
7 months using the app
August 25, 2016

SWELL is very simple to setup and I saw results in the first 2 days of using this app! Thanks For this awesome software!

Dealsrunner
United States
7 months using the app
August 19, 2016

Loved this App! I use it on my website: intentstores.com & it has increased my profits substantially.

Intent Stores
United States
7 months using the app
October 5, 2021

We use this app to provide our customers a solid and robust loyalty program. We had a few hiccups at launch, but the team was quick to help and get us going in the proper direction. Support is always clear and helpful. When needed, they escalate and get back to us (usually within 24 hours). My only complaint is that it can sometimes be tough to find where a specific setting is made. The UI could be a bit more intuitive.

DEV - DPI DEVELOPMENT STORE
United States
7 months using the app
April 1, 2016

Amazing app! Great for marketing!

Bumblebee Babies Llc
United States
7 months using the app
February 9, 2016

Most apps that are as good as this are often very difficult and require HTML install on our end or a "payment" to have the company install.

But not his app! I couldn't be happier with the install and integration of this rewards program. Josh wrote be back within 20 minutes of me asking my one question about the pop up email capture feature.

Although i haven't had any customer feedback, we have completed a trail run with an existing customer to make sure most (hopefully all) of our hiccups were out of the way.

Highly recommend this app and look forward to growing our company with it!

Southern Grace Outfitters
United States
7 months using the app
April 6, 2021

I just started using the app. I was having some difficulty in customizing some of the features and when I reached out the service was very fast and they helped me solve my issues. Thanks so much for your help.

Comfort Diabetic Shoes
United States
7 months using the app
July 1, 2016

FANTASTIC! This app will aid me in most all I need to do in order for my store to appease my customer's shopping fulfilled dreams.

Dream Merchant Fulfiller
United States
7 months using the app
October 13, 2016

Swell is great and has really taken my business to the next level! I highly recommend!

Worldtellers Clothing Co
United States
7 months using the app