We had issues with landing page configuration and loved the support, and set-up that was able to be done by Eriwn John C via chat. Super simple, easy and took the hard work out of if on this end.
a Great App with a lot of ready templates and an amazing support team, its easy to work, and it can make your website more exciting and boost your business with barely any work, highly recommended
My first experience with customer service chat and it was amazing. Speak to a live person and not a robot. To also note I was new to this feature and Angelo was supper helpful!
Angelo responded to my request for help with a professional and friendly approach. He restated what I wanted help with, shared links to confirm we were on the same page, then implemented exactly what he said he would, and it translated into a clear resolution for my issue. To Angelo, I say, "You have been a tremendous help and did so so quickly. Thank you, Angelo!"
Leonard at customer support was awesome in helping me resolve my issue and fast. I really appreciate the efficiency of the Live Chat and the program overall.
Rowell has been amazing at helping me setting up a campaign and review it. Great service from beginning to end !
Leonard was a life saver!! Is he a robot.. AI... best tech support ever!! This was an absolute great experience and Yotbo for the win.
Leonard G with support was awesome. I was avoiding tackling an issue thinking it would be a pain and he fixed it in minutes, tested, and answered all my questions. What a relief! Thank you so much, Leonard. You are the best!!!
The functionality of Yotpo is brilliant but their customer service is even better. Zero waiting times, I've used them twice today and both team members (especially Leonard G) showed incredible knowledge, gave fantastic support and above all else, were very patient! I would highly recommend using Yopto, we have Reviews, SMS and Loyalty set up with them and have no interest in looking elsewhere.
Aldene most recently helped me with a number of tasks in one ticket. I have also had the pleasure of working with several different support agents that have been beyond helpful. Always so easy to get things done and the Yotpo products are also fairly easy to plug and play with. Very happy with the products and services!