Reviews (2,605)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer engagement and loyalty with features like point redemption at checkout and integration with email marketing for reward triggers. It offers customizable referral and rewards pages and allows manual point additions, providing flexibility. The app's customer service is frequently praised for being responsive and knowledgeable, with live chat support enhancing the user experience.
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The app had some issues, but John B. was quick to help. Great service!
We appreciate your feedback, thank you!
Great customer service from Jeff Q. today - quick and knowledgeable.
Wynn N was a great help. Even though my case was complicated, they provided me with wonderful assistance and guidance :)
Thank you for writing a review and we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!
John B was great - he went above and beyond to look at our account to ensure adequate safety features were set! Thank you John B
Thank you for writing a review and we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!
Thanks John B for your help! Fast and efficient and clear with direction
Thanks for your feedback, we really appreciate it.
John B helped us with kindness and competence.
Gabriel was very friendly! Helped me right away with the request I had.
Thank you for sharing your thoughts with us!
Gabriel S and Kelsey were absolutely fantastic to work with! Loving our experience with Yotpo thus far.
I’ve had an outstanding experience working with Gabriel S at Yotpo. He’s been incredibly helpful and proactive in assisting me with setting up our referral program. His knowledge and expertise made the process seamless, and he provided clear guidance every step of the way.
Thank you for writing a review and we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!
Gabriel S provided excellent assistance and resolved my issue promptly
Thank you for sharing your thoughts with us!