Yotpo: Loyalty & Rewards

Name: Yotpo: Loyalty & Rewards
Brand: Yotpo - L&R
Rating: 4.7 (2522 reviews)

Pricing: Free plan available
Rating: 4.7 (2,522)
Developer: Yotpo - L&R

Build a customizable, retention-driving loyalty program that offers more than just rewards.

Yotpo Loyalty & Referrals simplifies customer loyalty and retention. Our agile loyalty platform empowers you to launch quickly and iterate endlessly — no dev needed. Customers can earn and redeem points with our 20+ out-of-the-box campaigns, ultimately driving repeat purchases, increasing LTV, and boosting engagement. With our detailed loyalty and referral program analytics, understand consumer behavior and make decisions that catalyze customer retention and create lasting brand loyalty.

Monitor and evaluate your loyalty and referral program ROI, AOV, LTV, and more.
Customize, launch, and manage your loyalty and rewards program with no code.
Motivate repeat purchases and engagement with diverse rewards and VIP tiers.
Deploy a tiered program based on points, spend, purchases, or referrals.
Our products work together to create a loyalty experience, not just a program.

Highlights: Popular with businesses in United States; Works with the latest themes

Program types

Custom programs, Memberships, Referrals, Reward programs, Subscriptions, VIP tiers

Rewards you can offer

Coupons, Custom rewards, Discounts, Early access, Exclusive access, Free products, Free shipping, Gift cards, Gifts, Membership perks, Points, POS rewards, Services, Shipping rates, Store credit

Launched

July 28, 2015

Languages

English

Pricing

Free

Free to install

Plan available to stores with fewer than 100 monthly orders

Rewards Sticky Bar
Earn Points for Purchases
Points for Creating an Account
Referral Program

Gold

$199 / month

$0.20 per order after 500 total orders per month

Dedicated Rewards Page
More Ways to Earn: Instagram Follow, Birthday and more
Redeem Points at Checkout
Klaviyo & ReCharge Integration

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (2,522)

Overall rating

4.7

Counts per rating level

82% of ratings are 5 stars
2.1K
12% of ratings are 4 stars
304
2% of ratings are 3 stars
57
1% of ratings are 2 stars
22
2% of ratings are 1 stars
63

All reviews

What merchants think

This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and loyalty through features like customizable rewards bars and referral widgets. These tools are easy to set up and have been effective in increasing customer long-term value, although some advanced options are limited to Shopify Plus merchants. The app is noted for its smooth integration with Shopify and exceptional customer support, with staff members like Gabriel and John B frequently praised for their service. It's particularly useful for businesses transitioning from other loyalty systems, offering quick migration and effective integration.

July 17, 2024

John B was friendly and helpful, 5 stars for customer service but 4 stars as he wasn't able to resolve the problem, I may have to contact them again if it doesn't resolve on its own.

Alice West Art

Australia

Over 3 years using the app

July 6, 2024

John B replied quickly and looked into the issue within minutes! Thanks John B

LSKD

Australia

About 3 years using the app

Yotpo - L&R replied July 8, 2024

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!