Reviews (919)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its customizable loyalty programs that enhance customer engagement. They appreciate its ease of setup and comprehensive features for managing loyalty and reviews. The support team is praised for being responsive and helpful, particularly through the effective chat feature. This app is recognized as a reliable tool for boosting customer loyalty and engagement.

October 24, 2025

5 Stars for a loyalty program platform that works well for headless storefronts. Also thank you to Charlie quickly finding the issue in our setup and taking the time to answer my questions with clarity.

Skylar
United States
Over 6 years using the app
February 4, 2026

Nyle was very helpful and explained everything I need to know! Nyle is an asset!

Anne Klein
United States
Almost 5 years using the app
February 4, 2026

Stephanie was very helpful resolving an issue for us. I explained the issue and she was on it.

Trainz
United States
Over 2 years using the app
December 29, 2025

Irvin N was very thorough and helpful!

Christy Dawn
United States
Almost 4 years using the app
January 14, 2026

Great service, quick help and fast understanding. Thanks to Rodney D. for the help!

Saysky.co.uk
United Kingdom
Almost 3 years using the app
January 14, 2026

Nyle Aldrin M was very helpful. Solved my problem quickly and explained well.

KISS Colors & Care
United States
Over 2 years using the app
October 27, 2025

We’ve been using Yotpo for our loyalty program for a couple of years now, and we couldn’t be happier. We recently relaunched our program and went live on two new storefronts, and the process was seamless. The help and support team is always quick, professional, and easy to work with.

Special shoutout to Stephanie C for going above and beyond!

Boody North America
United States
7 months using the app
December 3, 2025

A big shoutout to Stephanie for the quick response and great assistance! Surely, a gem to keep.

Muscle Nation
Australia
Over 3 years using the app
December 2, 2025

Rodney D. helped me solve an issue with expedience and kindness. Thank you!

BlackTie Breaks
United States
Over 3 years using the app
December 11, 2025

A big shoutout to Nyle for the quick response and great assistance

Apria Home
United States
Almost 2 years using the app