Reviews (2,606)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer engagement and loyalty with features like point redemption at checkout and integration with email marketing for reward triggers. It offers customizable referral and rewards pages and allows manual point additions, providing flexibility. The app's customer service is frequently praised for being responsive and knowledgeable, with live chat support enhancing the user experience.
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Jeff Q was extremely helpful and efficient when I needed quick assistance with a customer during the height of the holiday season! Appreciate it!
John B. was extremely helpful in quickly identifying our root cause and came to a speedy resolution for us.
John B assisted me quickly with my concern. Thank you so much for your help! You are amazing.
Yotpo consistently provides excellent support! Anytime I have a question or issue, their team is prompt, responsive, and incredibly helpful. A special shoutout to Jeff Q, who assisted me today with speed and efficiency—thank you for making the process so smooth!
Vergian B was great to work with today. She was able to help me quickly resolve an issue for a customer.
they helped me when I needed to add points for my customers
John B was a great help in making sure my gift codes were set up correctly and that my rewards email trigger was added into Klaviyo so that I could offer my program members a reward with no worry!
John B. was quick to respond and identify the problem I was experiencing, which meant I could, in turn, provide timely customer service to my customers.
Thank you for being so helpful today, John!
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!
John B provided excellent service! He was incredibly helpful and knowledgeable.
The customer service from John B is awesome, fixed the problem in 2 mins, thank you!