Reviews (2,609)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its effective loyalty and rewards system, which boosts customer engagement and satisfaction. They appreciate its seamless integration with Shopify, especially Shopify Plus, and its ability to redeem points at checkout. The app also supports referral programs and integrates with email platforms like Klaviyo. Reviewers praise the responsive support team for efficiently resolving issues, enhancing the service provided to customers.

December 26, 2024

Jeff Q was extremely helpful and efficient when I needed quick assistance with a customer during the height of the holiday season! Appreciate it!

FREEBIRD STORES
United States
Over 3 years using the app
February 20, 2025

Jeff Q was a great help! He was able to provide me with clarity on my issue, and remained patient and present throughout our entire conversation.

True Botanicals
United States
Over 2 years using the app
February 19, 2025

John B is always so fast and efficient when helping resolve issues or inquires sent his way. Always appreciate his support!

ZANEROBE Australia
Australia
About 2 years using the app
January 22, 2025

John B. was extremely helpful in quickly identifying our root cause and came to a speedy resolution for us.

RMS Beauty
United States
Over 6 years using the app
January 12, 2025

John B assisted me quickly with my concern. Thank you so much for your help! You are amazing.

Ooni USA
United States
Over 4 years using the app
February 12, 2025

Vergian B was great to work with today. She was able to help me quickly resolve an issue for a customer.

Lauriebelles
United States
Over 1 year using the app
December 2, 2024

Yotpo consistently provides excellent support! Anytime I have a question or issue, their team is prompt, responsive, and incredibly helpful. A special shoutout to Jeff Q, who assisted me today with speed and efficiency—thank you for making the process so smooth!

Chella
United States
Over 4 years using the app
December 27, 2024

they helped me when I needed to add points for my customers

Wooltari
United States
Over 3 years using the app
November 12, 2024

John B was a great help in making sure my gift codes were set up correctly and that my rewards email trigger was added into Klaviyo so that I could offer my program members a reward with no worry!

KicKee Pants
United States
Over 2 years using the app
February 5, 2025

John B provided excellent service! He was incredibly helpful and knowledgeable.

AspenClean
Canada
Almost 4 years using the app