Reviews (918)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its customizable loyalty programs that boost customer engagement and satisfaction. It's easy to set up, offers a robust feature set, and integrates smoothly across multiple storefronts. The app supports everything from loyalty programs to SMS marketing and is noted for its reliability. Customer support is prompt, professional, and proactive, quickly resolving issues and efficiently handling inquiries.

October 24, 2025

5 Stars for a loyalty program platform that works well for headless storefronts. Also thank you to Charlie quickly finding the issue in our setup and taking the time to answer my questions with clarity.

Skylar
United States
Over 6 years using the app
October 27, 2025

We’ve been using Yotpo for our loyalty program for a couple of years now, and we couldn’t be happier. We recently relaunched our program and went live on two new storefronts, and the process was seamless. The help and support team is always quick, professional, and easy to work with.

Special shoutout to Stephanie C for going above and beyond!

Boody North America
United States
7 months using the app
December 29, 2025

Irvin N was very thorough and helpful!

Christy Dawn
United States
Almost 4 years using the app
October 20, 2025

Easy to set up, powerful features, and very reliable. What really impressed me is their support team. Every time I had a question, they responded incredibly fast and helped me solve everything right away. Highly recommend it to anyone who wants to build a strong rewards program and improve customer loyalty!

DreamTraveller
Hong Kong SAR
About 1 month using the app
December 3, 2025

A big shoutout to Stephanie for the quick response and great assistance! Surely, a gem to keep.

Muscle Nation
Australia
Over 3 years using the app
November 4, 2025

Rodney D was quick to answer and resolve the issue.

VIETRI
United States
Over 6 years using the app
December 2, 2025

Rodney D. helped me solve an issue with expedience and kindness. Thank you!

BlackTie Breaks
United States
Over 3 years using the app
October 30, 2025

Rodney D was helpful, friendly and quick to respond. Handled my issue from start to finish and kept me updated during the process. It was resolved in a timely manner.

White Mountain Puzzles
United States
About 7 years using the app
September 9, 2025

Rodney D. was very helpful in implementing some changes to our rewards landing page which made it more browsable and usable for our engaged database. Highly recommend Yotpo and their support and customer success team.

Pace Athletic
Australia
Over 1 year using the app
December 11, 2025

A big shoutout to Nyle for the quick response and great assistance

Apria Home
United States
Almost 2 years using the app