Reviews (2,610)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its effective loyalty and rewards system, which boosts customer engagement and satisfaction. They appreciate its seamless integration with Shopify, especially Shopify Plus, and its ability to redeem points at checkout. The app also supports referral programs and integrates with email platforms like Klaviyo. Reviewers praise the responsive support team for efficiently resolving issues, enhancing the service provided to customers.
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This company is terrible. I switched back to the free plan and I was still charged, when asking to speak to someone the chat wouldn't assist me and then the chat closed down on me.
Great service! Thank you, John B, for your help!
New to YotPo but very satisfied with the level of support. Yoben was terrific!
I had to get help via live chat and John B was helpful, efficient, and sorted the issue right away. Thanks! :)
Thanks for your feedback, we really appreciate it.
Great & prompt help from John!
The customer support staff was very quick to respond and also very helpful. My representative, Yoben Magalong, was very clear and helped me with all my needs in under two hours!
Vergian B. was quick to respond and efficient. Great help. Thank you
John B was very quick to address an issue and find the solution for one of our email flows – thanks!
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!
Yotpo support has been top tier! Vergian B. specifically was able to answer my very technical questions & resolve my issues I was having. Appreciate the help & love the team!
Thank you for writing a review. We value your feedback and are delighted on the experience you've had with us recently!
Vergian B was super helpful and solved my problem in moments. Thank you!
We appreciate your feedback, thank you!