Reviews (2,580)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, enhancing customer experience without requiring deep technical skills. The customer support is highly praised for its responsiveness and efficiency. Features like the rewards bar and referral widget are noted for engaging customers and boosting business value. Merchants report positive impacts on business operations and customer engagement.
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John B. with support was great and quickly helped me solve my problem.
Vergian B. was super helpful and kind! double thumbs up for the good job :)
Thank you for writing a review. We value your feedback and are delighted on the experience you've had with us recently!
Gabriel is efficient and works as fast as he can to help me!
Great customer service from Jeff Q. today - quick and knowledgeable.
We have had the pleasure of working closely with Yotpo to assist with our Community Experience. They have been absolutely wonderful with assisting us in all areas and concerns we have. Jeff Q is a superstar when required support, they jump straight in to help us with no fuss.
Gabriel S provided excellent assistance and resolved my issue promptly
Thank you for sharing your thoughts with us!
Can't recommend Yatpo Customer Service enough. I've chatted with them three... YES THREE TIMES.... and each time the service was better than the last. Everyone I spoke with was kind, knowledgable, efficient and persistent in helping to troubleshoot my issues. 11/10 recommend
John B was great - he went above and beyond to look at our account to ensure adequate safety features were set! Thank you John B
Thank you for writing a review and we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!
Gabriel S. was extremely quick and helpful!
Thank you for writing a review. We value your feedback and are delighted on the experience you've had with us recently!
The Yotpo application seems a decade behind but Charlie helped ensure we had what we needed! Thank you, Charlie!