Ritchie was great to work with. I was having a problem with finding the correct information for our referral. He helped with my referral program issue.
Robin Baron Design - home furnishings and interior design services
Ritchie in chat support was so responsive and helpful in getting this app set up onto our store after we already had account with the Reviews & Ratings program. Truly made the process easy and quick!
Lee Rickie Collection
I love this app! it really helps with customer loyalty Also the support from the yotpo team is A1!! They're very helpful and respond quickly to the live chat
Super easy to use and the team was incredibly helpful in assisting me setting up a custom rewards flow.
Absolutely love this app. As a (new and) small business, building loyalty is very important to me and my business. Especially for acquiring new customers and retaining the ones I have. This app helps me do just that. Also, I love that it's free for small businesses. Looking forward to being able to use the higher paid plans. Also love Yotpo Reviews!!
Midwest Model Store
This is a great app, the technical support is also very helpful and quick to answer any questions. Highly recommend using Yotpo for your store's rewards program!
It's disappointing that this app doesn't work with Omisend. Cannot do much with customizing triggered emails. It seems that Yotpo doesn't pay any attention to their design/UI, from email layout to dashboard, all look very unprofessional. If comparing to Smile.io, Yotpo is still far behind. Just that, Yotpo is more affordable for small businesses.
Love the new chat feature — it was super helpful and quick. Thank you for the prompt responses team!
Yotpo Livechat was easy to use and the response was prompt. Fixed a glaring issue in less than 5 minutes! Very grateful for Glenn's help!!!
Very helpful support team! Just ironed out a few kinks that I think will make this program that much more successful.