Yotpo: Loyalty & Rewards , 2,452 reviews

Overall rating
Counts per rating level
  • 82% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
February 13, 2023

Had an issue getting set up but Yotpo support was very responsive and got our issue fixed quickly. Thank you, Lemuel, for the great service!

Stash Club
Time spent using app: 7 days
February 9, 2023

Knowledgeable and very good support through their chat function. Was able to address the matter quickly and efficiently, with little loss of time - did not have to spend too much effort figuring things out for myself.

Thank you Leonard G.

United States
Time spent using app: About 2 years
February 9, 2023

Customer service is super quick and professional, the app works very intuitively and is easy to manage.

Bloom & Wolf
Time spent using app: About 2 months
February 8, 2023

Love their customer support!

I have spoken to Rilu Jane and although I had to leave my computer for 5-10 mins, she stayed with me on the chat and assisted me further to resolve the problem.

Also, the integration with Shopify is great! Especially the new Sticky Bar Placement option.

Time spent using app: 25 days
February 1, 2023

We had issues with landing page configuration and loved the support, and set-up that was able to be done by Eriwn John C via chat. Super simple, easy and took the hard work out of if on this end.

Tactical Recovery
Time spent using app: 19 days
January 29, 2023

a Great App with a lot of ready templates and an amazing support team, its easy to work, and it can make your website more exciting and boost your business with barely any work, highly recommended

United Arab Emirates
Time spent using app: 1 day
January 27, 2023

My first experience with customer service chat and it was amazing. Speak to a live person and not a robot. To also note I was new to this feature and Angelo was supper helpful!

Personalize It By Bel
United States
Time spent using app: 9 days
January 27, 2023

Angelo responded to my request for help with a professional and friendly approach. He restated what I wanted help with, shared links to confirm we were on the same page, then implemented exactly what he said he would, and it translated into a clear resolution for my issue. To Angelo, I say, "You have been a tremendous help and did so so quickly. Thank you, Angelo!"

Sentient Beauty Fashions
United States
Time spent using app: 4 months
January 24, 2023

Leonard at customer support was awesome in helping me resolve my issue and fast. I really appreciate the efficiency of the Live Chat and the program overall.

United States
Time spent using app: Over 1 year
Edited January 30, 2023

Yotpo customer care is really the best. They answer so fast and help us win a lot of time (as most of the time, we are caught in our day-to-day business and we don't necessarily have the time to dig everything ourselves in the app).

Almora Botanica
United Kingdom
Time spent using app: 7 months