Reviews (2,580)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, enhancing customer experience without requiring deep technical skills. The customer support is highly praised for its responsiveness and efficiency. Features like the rewards bar and referral widget are noted for engaging customers and boosting business value. Merchants report positive impacts on business operations and customer engagement.

February 1, 2016

We LOVE this app so far! Easy to install, nice customizable layout that matches my theme color and very user friendly. Customer support was quick and efficient. Reward points are calculated immediately after customers fulfill a campaign. The Free version has got more than enough features for us so far. It's a MUST HAVE app! Thank you guys!!

Aloha Beauty Shop
Hong Kong SAR
October 21, 2016

Really great app! Has a lot of free features available. Awesome if you are just getting started with your shopify store.

Ninjanutz 2
Mexico
Edited December 20, 2017

Update: This app is tooo easy to use! Tracks everything and it's easy to manage.

Loving it so far!!! Can't wait to see the results!

Weave Got It Canada
Canada
August 17, 2016

Loving this program! And my customers too!!!!

My Essential Supplies
Canada
November 24, 2017

Very please with how easy it was to set up the account and within the first week we have seen positive signs of customer loyality, looking forward to seeing how the program works over the next few months

H20fun
United Kingdom
July 6, 2017

Great app - works automatically once you set it up - plus you can add in the Rewards page HTML right into your Customer Accounts section so your users can earn points when checking their account/logged in! Great app - well worth it.

Audiotron3
Canada
June 24, 2016

I was having trouble obtaining subscribers to my new site but after bringing SWELL onboard it became the easiest app to run.

Best Pet Store Supplies
United States
October 5, 2020

The onboarding process is very poorly designed. This seems to be a very new software. I expected more from Yopto

RealtorShop.ca
Canada
Yotpo - L&R replied October 7, 2020

Thank you for taking the time to leave a review.
We are sorry to hear you had such a negative experience setting up. We are constantly working on improving our product and making the onboarding process as smooth & simple as possible. We really value your feedback. One of our customer service representatives has reached out to you to see if there is anything we can assist you with regarding your onboarding or your next steps.

November 1, 2024

The Rolling Stones
United States
About 1 year using the app
Edited November 20, 2023

Vshine Silk and Shine
United Kingdom
2 days using the app
Yotpo - L&R replied December 20, 2023

We appreciate your feedback, thank you!