Reviews (2,610)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its effective loyalty and rewards system, which boosts customer engagement and satisfaction. They appreciate its seamless integration with Shopify, especially Shopify Plus, and its ability to redeem points at checkout. The app also supports referral programs and integrates with email platforms like Klaviyo. Reviewers praise the responsive support team for efficiently resolving issues, enhancing the service provided to customers.

February 1, 2016

We LOVE this app so far! Easy to install, nice customizable layout that matches my theme color and very user friendly. Customer support was quick and efficient. Reward points are calculated immediately after customers fulfill a campaign. The Free version has got more than enough features for us so far. It's a MUST HAVE app! Thank you guys!!

Aloha Beauty Shop
Hong Kong SAR
April 11, 2016

We have a new store on Shopify but we cant wait to use SWELL once we go live. The set up was really easy and the utube tutorial is mega helpful. Dont delay get this app today you wont be dissappointed.

La Boudoir Coquette

Lifetime Intemacy
United Kingdom
May 23, 2016

Superb for collecting customers and generating loyalty

Atam
Canada
Edited December 20, 2017

Update: This app is tooo easy to use! Tracks everything and it's easy to manage.

Loving it so far!!! Can't wait to see the results!

Weave Got It Canada
Canada
October 21, 2016

Really great app! Has a lot of free features available. Awesome if you are just getting started with your shopify store.

Ninjanutz 2
Mexico
August 17, 2016

Loving this program! And my customers too!!!!

My Essential Supplies
Canada
June 24, 2016

I was having trouble obtaining subscribers to my new site but after bringing SWELL onboard it became the easiest app to run.

Best Pet Store Supplies
United States
October 5, 2020

The onboarding process is very poorly designed. This seems to be a very new software. I expected more from Yopto

RealtorShop.ca
Canada
Yotpo - L&R replied October 7, 2020

Thank you for taking the time to leave a review.
We are sorry to hear you had such a negative experience setting up. We are constantly working on improving our product and making the onboarding process as smooth & simple as possible. We really value your feedback. One of our customer service representatives has reached out to you to see if there is anything we can assist you with regarding your onboarding or your next steps.

November 1, 2024

The Rolling Stones
United States
About 1 year using the app
Edited November 20, 2023

Vshine Silk and Shine
United Kingdom
2 days using the app
Yotpo - L&R replied December 20, 2023

We appreciate your feedback, thank you!