Reviews (2,598)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for enhancing the shopping experience by allowing customers to redeem loyalty points at checkout, boosting engagement and customer lifetime value. It features customizable loyalty and referral programs, and integrates with platforms like Klaviyo. The support team is highlighted for their prompt, knowledgeable service, aiding in setup, troubleshooting, and optimization.
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John B was able to quickly identify the issue!
John B was a lifesaver today helping me to update a few customer accounts. Thank you!
John B was very quick to address an issue and find the solution for one of our email flows – thanks!
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!
Customer support is always great! In particular, John B recently assisted with an issue. He was very prompt, thorough and friendly!
This company is terrible. I switched back to the free plan and I was still charged, when asking to speak to someone the chat wouldn't assist me and then the chat closed down on me.
Great service! Thank you, John B, for your help!
Gabriel S on the chat support line was incredibly helpful. He was able to get some things live on our site that helped us launch.
Thank you for writing a review. We value your feedback and are delighted on the experience you've had with us recently!
Yotpo support has been top tier! Vergian B. specifically was able to answer my very technical questions & resolve my issues I was having. Appreciate the help & love the team!
Thank you for writing a review. We value your feedback and are delighted on the experience you've had with us recently!
Vergian B. was quick to respond and efficient. Great help. Thank you
Vergian B was super helpful and solved my problem in moments. Thank you!
We appreciate your feedback, thank you!