Reviews (2,610)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its effective loyalty and rewards system, which boosts customer engagement and satisfaction. They appreciate its seamless integration with Shopify, especially Shopify Plus, and its ability to redeem points at checkout. The app also supports referral programs and integrates with email platforms like Klaviyo. Reviewers praise the responsive support team for efficiently resolving issues, enhancing the service provided to customers.

February 4, 2025

The customer service from John B is awesome, fixed the problem in 2 mins, thank you!

You & All
Australia
Over 1 year using the app
February 20, 2025

Maritel S was very prompt in responding to my requests! I truly appreciate her valuable assistance. Thank you so much!

Manucurist
France
Over 4 years using the app
November 10, 2024

John B. was quick to respond and identify the problem I was experiencing, which meant I could, in turn, provide timely customer service to my customers.

Thank you for being so helpful today, John!

Temple of the Sun Jewellery
Australia
Almost 3 years using the app
Yotpo - L&R replied November 12, 2024

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

February 3, 2025

I was assisted by John B who was very helpful and knowledgable! Great service!

Mira Fertility Shop
United States
Over 1 year using the app
December 11, 2024

John helped us pull much needed results. Thanks again

Odacité
United States
Almost 3 years using the app
January 17, 2025

John B was able to quickly identify the issue!

ALLIES [North America]
Singapore
Over 3 years using the app
January 4, 2025

John B was a lifesaver today helping me to update a few customer accounts. Thank you!

The Finer Things 1920
United States
About 1 year using the app
February 4, 2025

Jeff Q was excellent and helped me with a complex request.

Lea Black Beauty
United States
Over 1 year using the app
November 13, 2024

This app is great and customer service is so helpful. Really appreciate your help John B. today. Such great help. John help resolve the issue effortlessly. Thank you so much!

Angel Dear
United States
Over 1 year using the app
January 12, 2025

Customer support is always great! In particular, John B recently assisted with an issue. He was very prompt, thorough and friendly!

Coven & Co
Australia
5 months using the app