Yotpo: Loyalty & Rewards , 2,504 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface, easy setup, and seamless Shopify integration. Its customizable features, rewards system, and referral widget are praised for enhancing brand aesthetics and customer engagement. The 24/7 chat support is noted for its responsiveness and problem-solving skills. Merchants report increased customer loyalty and repeat purchases due to the app's comprehensive loyalty features. The app's email reminders for points earning and redemption are also effective. It's recommended for boosting sales and customer retention.
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Edilyn was amazing! They resolved my issue so quickly and helped my site look perfect! Great customer service.
We appreciate your feedback, thank you!
Edilyn was very communicative and helped us solve issues with our emails. In general, support is very easy to get a hold of, and wait times are short, which is super helpful!
Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!
Unfortunately the app automatically changed the settings in the points to dollar ratio (after they were set by us) resulting in customer rewards doubling and putting our business in jeopardy.
Thank you for taking the time to share your thoughts with us — we hear you and we apologize for the inconvenience. We would never automatically change any settings in the points to dollar ratio or to any settings of your account. Our team has tried contacting you to offer assistance, but we have not heard back. We encourage you to reach out to our team so that we can help.
Very good customer suppor who spent a lot of time going trough setting up that I could probably have found in the user guide !
We appreciate your feedback, thank you!
So helpful, reassuring and patient, thank you :)
Thank you for sharing your thoughts with us!
Todas mis preguntas me las respondieron rápido y todo me quedo muy claro. Tienen muy buen servicio.
Thank you for sharing your thoughts with us!
I still have to use the app but it seems like a very complete one so far. Awesome customer service helping set it up.
Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!
love it
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!
Awesome app - very easy to use and walks you through it. Great that it is free up to a certain number a month. Highly recommend!
Great App!! Very easy install and getting immediate use by existing and new customers!!