Reviews (2,615)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its effective loyalty and rewards system, which boosts customer engagement and satisfaction. They appreciate its seamless integration with Shopify, especially Shopify Plus, and its ability to redeem points at checkout. The app also supports referral programs and integrates with email platforms like Klaviyo. Reviewers praise the responsive support team for efficiently resolving issues, enhancing the service provided to customers.

August 25, 2024

John B. with support was great and quickly helped me solve my problem.

Truffle
United States
About 4 years using the app
Edited September 26, 2024

The YOTPO agents often are swift with their assistance. Gabriel S. was very attentive!

goodr sunglasses
United States
Over 2 years using the app
September 3, 2024

Thank you Jeff Q for all of your help and guidance. You are always so happy and helpful. And explain things really well.

Auguste The Label
Australia
Over 1 year using the app
September 3, 2024

John B assisted me today with opt'ing a customer in. Very quick and helpful.

Thermomix
United States
About 1 year using the app
September 4, 2024

Yotpo has been great to us. John B was super helpful in the chat!

procompression.com
United States
11 months using the app
August 15, 2024

Super happy with the platform, support, and all-around experience with Yotpo Loyalty and Rewards.

Pair of Thieves
United States
Over 5 years using the app
August 29, 2024

GREAT CUSTOMERS SEVICE!

Shak-it jewelry
Israel
Over 1 year using the app
August 12, 2024

John B was great - extremely helpful, quick to respond, and resolved the issue I was having!

purlisse
United States
Almost 5 years using the app
August 15, 2024

John B was great as always! Quick and responsive for the issue brought to his attention.

Cools Club
Australia
About 3 years using the app
August 15, 2024

We have had the pleasure of working closely with Yotpo to assist with our Community Experience. They have been absolutely wonderful with assisting us in all areas and concerns we have. Jeff Q is a superstar when required support, they jump straight in to help us with no fuss.

LSKD US
United States
Over 3 years using the app