Loyalty & Rewards by Yotpo

Loyalty, Referrals & Rewards by Yotpo (formerly Swell)

Shopify app insights
  • Popular with businesses in the United States

Free plan available. Additional charges may apply.

App highlights

  • Up-to-date tech: works with the latest themes

Reviews

4.7 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

Counts per rating level
  • 82% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars

Filter and sort reviews

91 - 100 of 2358 reviews

NatureCity

Location United States
Time spent using app 2 months

Yotpo/Swell have built a very robust app with a good support team. Each member has been knowledgeable and helpful. Even had to customize some javascript on my checkout to accommodate my users and Jiemer helped me build new javascript making the process painless!

Rebecca Minkoff

Location United States
Time spent using app Over 2 years

Swell's online support team is always very helpful! Their new site module is also very easy to customize and easy to integrate to our shopify website.

Mistore.se

Location Sweden
Time spent using app 2 months

Had some start problems, but then we got some great help from support and now the app works like a charm!

Parker Clay

Location United States
Time spent using app Over 2 years

Love the benefits for our customers and the points program. Maria was very helpful in solving any issues for us!

Daniella Lehavi

Location Israel
Time spent using app About 1 month

Onboarding process is never-ending. "dedicated customer success manager" is a scam, she is not available and does not know the system well enough to assist. Support is not supportive at all and the overall attitude feels like somebody's doing a favour and not like a service for an app that costs a fortune. Very disappointed.

bubbly

Location Belgium
Time spent using app About 21 hours

Awesome customer support! Will keep using them, very reliable customer support! Also app is great and the service is fantastic

chaserbrand.com

Location United States
Time spent using app Over 1 year

great app, our customers love it. The customer service is fantastic, particularly John Jiemer, he was super helpful. Highly recommend

California Pup

Location United States
Time spent using app 31 minutes

Ritchie was amazing and super helpful on top of that fast response on chat too! Highly recommended this app for your shop!

LESAINT FRENCH CHOCOLATE

Location United States
Time spent using app 8 months

Jerrah in customer service was great - patient and resolved my issue. This app is highly functional.

Cartel Ink

Location United States
Time spent using app About 5 years

Great Customer Service, Had a couple of issues and I couldn't figure out the fix. Chris B helped me fix the issues quick and easy! This app has worked great for us!

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