The Window Cleaning Store
This app has helped me get oodles and oodles of repeat customers. Latest update makes it easier as it generates the discount codes for you automatically.
Vegan Cheese Shop
I was not sure how to use a particular section of the app. The support was really good. Raymond's help was very much appreciated.
We've been using Swell for more than 2 years now. Reymond & Kerby from the support team have been very helpful!
Sand by Saya Japan
I chose to become a paid customer after tackling with a tough customization issue. Reymond had spent countless hours working to solve it with me. The support was fantastic.
We chose Swell Loyalty & Rewards among other apps and it is exactly what we wanted: rewarding both invitees and inviters both in the form of points and discounts.
Good customer support! Reymond has been very responsive, patient and efficient, in helping with all the queries.
For well over a year now, when my customers redeem their rewards and the system makes them a coupon code, it is already expired! This has been ongoing since YOTPO acquired SWELL and their support has been an absolute joke. I’ve contacted them multiple times and they do not give a clear answer or solve the issue, nor is English their first language. Extremely disappointed that YOTPO acquired this app.
Product might be fine, but beware of being billed once you have paused, or cancelled your account. Very disappointed with the way they handle this
Gave 4 stars because i just started using this app and so far so good for the free option. But 5 stars for the support given by Rogelio. He was very responsive and answered my questions in a clear and detailed manner. Thank you Rogelio.
very clear customer service and they reply swiftly with guide. Recommended to you and hope I can get more familiar soon.