Overall rating
4.7
Counts per rating level
  • 82% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and seamless Shopify integration. Its customizable features, rewards system, and referral widget are praised for enhancing brand aesthetics and customer engagement. The 24/7 chat support is noted for its responsiveness and problem-solving skills. Merchants report increased customer loyalty and repeat purchases due to the app's comprehensive loyalty features. The app's email reminders for points earning and redemption are also effective. It's recommended for boosting sales and customer retention.

September 12, 2016

So far so good - swell works seamlessly with my store and looks like it was build with my theme - a few tweaks with the font style and colors. Performance on the storefront is great as well.

Thanks guys!

Tater Bats
United States
About 5 years using the app
September 19, 2016

Easy to install app and best for customers to use. It helps spread customers and build customer relationships. I highly recommend this app.

Knock On Wood Co
United States
About 5 years using the app
December 17, 2019

This app hands down is the best for building my customer base. Customer service is excellent. Always go above and beyond!

TheMotherland.online
United States
About 5 years using the app
March 6, 2023

This app is fairly easy to implement and tweak. When I did run into a little issue they were able to fix me up in just a couple of minutes, pointing me in the right direction. Thank you.

Core Med Science
United States
About 5 years using the app
Yotpo - L&R replied December 20, 2023

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

March 15, 2019

I install this app to help me gain extra sales, there was a couple of problems when I first installed, these issues were quickly resolved. Great App

Beadz Galore
United Kingdom
About 5 years using the app
September 2, 2017

Great app! Easy to install and use.

Tgc Toys And Gifts
United States
Almost 5 years using the app
October 7, 2021

Our customers LOVE our Rewards Program! Maria did an awesome job of explaining a few areas within the program that we needed help with!

Designs by Planner Perfect
United States
Almost 5 years using the app
Edited March 6, 2017

This app is a good app!. I couldn't figure a few things out and the staff was amazing at helping me. Amazing customer service! Thank you so much.

Www Smartchiropractictopicals Com
United States
Almost 5 years using the app
June 23, 2016

Very simple to use back end with plenty of customisation options. Took less than an hour to set up everything I wanted.
I'm looking forward to seeing how customers engage with it.

Dragon Outlet
United Kingdom
Almost 5 years using the app
January 22, 2016

We are very excited to start using Swell! It already had most of the features that we were looking for and the customization to make our program come together. They are also setting up some custom features for us right away to help make our rewards program the perfect system for our company!! Way to go Swell Rewards!

Iqed
United States
Almost 5 years using the app