Reviews (2,633)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value the loyalty and rewards programs, referral systems, and seamless integration with tools like Klaviyo. They consistently praise the customer support team for their responsiveness and efficiency, noting that their prompt assistance enhances the app's performance and ease of integration with Shopify. This support is crucial in resolving issues and ensuring smooth operations, making it a key factor in the app's value to merchants.
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Charlie I. was very helpful in getting me set up in my store! I built out the rewards program and he was great in assisting me with embedding all the necessary code and even created a rewards page for me. Thank you Charlie!
Thank you for writing a review. We value your feedback and are delighted on the experience you've had with us recently!
The phone number they list is wrong and for an air conditioning company. Also no live chat.
Hurts our businesses when clients have questions that we cannot get quick answers too.
We're sorry to hear that you're experiencing issues with our product. Our team has contacted you a few times, but we haven't heard back. We encourage you to reach out to our support team so that we can better understand the issue and find a solution.
Technical Support Service is great, thanks Gabriel! Very efficiency!
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!
John B assisted me today with opt'ing a customer in. Very quick and helpful.
JOHN B was very helpful and thoroughly answered my question quickly.
Thank you for writing a review and we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!
I want to express my gratitude to Gabriel for his outstanding support. His assistance has been invaluable, and his help in navigating the complexities has been greatly appreciated. Thank you so much for your dedication and expertise!
Thank you for writing a review and we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!
john b and vergian were fantastic support!
We appreciate your feedback, thank you!
Nikki was amazing, quick to reply and very clear!
Thanks for your feedback, we really appreciate it.
Cristina is always so helpful and works so fast!
The YOTPO agents often are swift with their assistance. Gabriel S. was very attentive!