Reviews (2,522)

Overall rating
4.7
Counts per rating level
  • 82% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and loyalty through features like customizable rewards bars and referral widgets. These tools are easy to set up and have been effective in increasing customer long-term value, although some advanced options are limited to Shopify Plus merchants. The app is noted for its smooth integration with Shopify and exceptional customer support, with staff members like Gabriel and John B frequently praised for their service. It's particularly useful for businesses transitioning from other loyalty systems, offering quick migration and effective integration.

September 2, 2017

Great app! Easy to install and use.

Tgc Toys And Gifts
United States
Almost 5 years using the app
October 7, 2021

Our customers LOVE our Rewards Program! Maria did an awesome job of explaining a few areas within the program that we needed help with!

Designs by Planner Perfect
United States
Almost 5 years using the app
Edited March 6, 2017

This app is a good app!. I couldn't figure a few things out and the staff was amazing at helping me. Amazing customer service! Thank you so much.

Www Smartchiropractictopicals Com
United States
Almost 5 years using the app
June 23, 2016

Very simple to use back end with plenty of customisation options. Took less than an hour to set up everything I wanted.
I'm looking forward to seeing how customers engage with it.

Dragon Outlet
United Kingdom
Almost 5 years using the app
October 1, 2016

The unique I found where I can edit all in Spanish, so perfect for my web, thank you

Bizdome
Spain
Almost 5 years using the app
January 22, 2016

We are very excited to start using Swell! It already had most of the features that we were looking for and the customization to make our program come together. They are also setting up some custom features for us right away to help make our rewards program the perfect system for our company!! Way to go Swell Rewards!

Iqed
United States
Almost 5 years using the app
July 9, 2016

Very simple to use! Quick setup time and many customization options!

Limp Tees
United States
Almost 5 years using the app
November 18, 2021

I was confused as to why when I and a customer clicked her referral link, it was stating that I wasn't eligible for the discount. Thanks to Maria D. explaining that it was due to the IP address already being captured previously or the person has already made an order on my website. Thanks again for your help Maria.

Beauty Mixtress™ LLC
United States
Over 4 years using the app
Edited October 17, 2016

Setting up Swell was relatively easy and even rather fun. I am looking forward to seeing how Swell increases referrals and repeat traffic.

2016-10-17: Update - Continues to work well with minimal upkeep.

Hagan Ski Mountaineering
United States
Over 4 years using the app
May 1, 2016

This app is great! Very clear and simple instructions on how to set up. It only took me a few minutes to set up an entire rewards program with several campaigns and discount options. Thanks guys!

Solah Skin And Spirit Care
Australia
Over 4 years using the app