Overall rating
4.7
Counts per rating level
  • 82% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and seamless Shopify integration. Its customizable features, rewards system, and referral widget are praised for enhancing brand aesthetics and customer engagement. The 24/7 chat support is noted for its responsiveness and problem-solving skills. Merchants report increased customer loyalty and repeat purchases due to the app's comprehensive loyalty features. The app's email reminders for points earning and redemption are also effective. It's recommended for boosting sales and customer retention.

July 28, 2021

We started with Swell and got grandfathered into Yotpo Loyalty. Liking it so far, we'll be upgrading plans soon and will update my review then as we implement additional features. I will say customer support is very fast and easy now - Reymond was a big help in quickly answering my questions.

Curvy Couture
United States
Over 4 years using the app
June 20, 2017

Fantastic rewards app. Very easy to use, and very intuitive. Instructions are well presented. Great feature that you can make your own sort of currency. I just added this app, i'm excited to see how customers respond!

Thumbs up!

Base Camp Supply
United States
Over 4 years using the app
March 19, 2019

Very positive experience with this app so far. I had some troubles on my end and they were very quick to respond and help me resolve the problem. I also appreciate the tiered plan they offer to allow us small shops time to build our customer base before moving up to the next paid tier. There are so many apps I would like to use to build my shop up for simple things that Shopify doesn't offer, but can't afford/justify paying the extra monthly fee at this time. So, thank you SO very much for offering this service for free for the little guys.

TheWoodenFrame
United States
Over 4 years using the app
December 21, 2019

They have an amazing customer support team. Since the app has so many features and flexibility, I wanted to make sure what I can & can't do and asked bunch of questions, and the support specialist solved my questions real quick. Had a great customer support experience.

Ramen Hero
United States
Over 4 years using the app
October 18, 2016

Clean interface and easy to install

My Dreamy Star
United States
Over 4 years using the app
July 25, 2016

The customization is great, and there are explanations for the different settings! Very user friendly and appealing to the customer.

Tangled Jewelry
United States
Over 4 years using the app
July 22, 2016

Awesome set-up - video tutorials are easy to follow and assisted with completing set-up in order for our customers to enjoy a really cool loyalty points initiative.

Thezebra
Australia
Over 4 years using the app
July 15, 2018

Super easy to use and our customers love it!

Inks N Stuff Ltd
Canada
Over 4 years using the app
July 22, 2016

Swell is a very useful app that has all of our pop ups running smooth! Love that we can keep track of our client list on there too!

www.lashit.com

Lash It
Canada
Over 4 years using the app
July 14, 2016

The best free rewards tool on the App store!

Racingshirt
Portugal
Over 4 years using the app