The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
Great app and great service. Very quick and helpful. Chat was very clear and helped us well. Would really recommend
This is my second Yotpo integration across two different brands. The chat support has made this experience WAY better.
Update: If you get a chance to work with Justin in Customer Support you're very fortunate. He solved multiple issues for me quicker than any other means including my CSM. Great guy, super smart, and excellent service. Reduced my setup stress by 10x
Great app and amazing customer service. Super helpful. 5 stars!!
Would highly recommend to everyone
Yotpo's customer service is always helpful! They are able to answer any questions I have and show videos so I can reference back for help. 5 stars!
I used the Yotpo to set up a rewards and referral program. Support was prompt and very helpful. It's a very good app and I recommend it. :)
Yotpo make awesome apps and the customer service is some of the best I have experienced. One of their support staff was even helping me out over the weekend outside of his shift. Highly recommend both the Reviews and Loyalty programs from Yotpo!
Just checked with our team and you have the best credentials... as we'll set up the app for a Spanish-spoken market (Peru), do you have support in Spanish too?
I have a trouble with an account of a customer, and Jerrah helped me to fix it, explanations were clear, and Jerrah was really reactive. One of my best customer service experience!
JONELLE WILLIAMS COSMETICS
I've had two agents help me, Jerrah and one other person. Very beneficial thanks. They were able to help with the module popup, links and other questions I had
North Main Apparel
super helpful and friendly chat support! hopeful that the app will help me gain customers and loyalty!