Reviews (2,615)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its effective loyalty and rewards system, which boosts customer engagement and satisfaction. They appreciate its seamless integration with Shopify, especially Shopify Plus, and its ability to redeem points at checkout. The app also supports referral programs and integrates with email platforms like Klaviyo. Reviewers praise the responsive support team for efficiently resolving issues, enhancing the service provided to customers.
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Technical Support Service is great, thanks Gabriel! Very efficiency!
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!
John B was the best! so helful
in a few minutes he sorted everything out with so much kindness.
tnx:)
John B was great - extremely helpful, quick to respond, and resolved the issue I was having!
I want to express my gratitude to Gabriel for his outstanding support. His assistance has been invaluable, and his help in navigating the complexities has been greatly appreciated. Thank you so much for your dedication and expertise!
Thank you for writing a review and we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!
Can't recommend Yatpo Customer Service enough. I've chatted with them three... YES THREE TIMES.... and each time the service was better than the last. Everyone I spoke with was kind, knowledgable, efficient and persistent in helping to troubleshoot my issues. 11/10 recommend
I had a question about account information, and Alsher C was incredibly helpful in assisting me to resolve the issue. 10/10 would recommend.
Thanks for your feedback, we really appreciate it.
Jeff Q is a star! Very eager to help.
The Yotpo application seems a decade behind but Charlie helped ensure we had what we needed! Thank you, Charlie!
John B was friendly and helpful, 5 stars for customer service but 4 stars as he wasn't able to resolve the problem, I may have to contact them again if it doesn't resolve on its own.
John from Yotpo Chat line was super efficient providing a report manually straight away - that was not coming to my email. Thanks John!