Reviews (2,580)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, enhancing customer experience without requiring deep technical skills. The customer support is highly praised for its responsiveness and efficiency. Features like the rewards bar and referral widget are noted for engaging customers and boosting business value. Merchants report positive impacts on business operations and customer engagement.

July 21, 2024

Cristina is always so helpful and works so fast!

Purebaby
Australia
9 months using the app
July 12, 2024

Alyssa was of great help. My only frustration was the conflicting information I was receiving. I appreciate Alyssa's patience and help with the issue I had.

Mellow Fellow
United States
8 months using the app
August 30, 2024

Wynn N. was very helpful! Pro service!

Galway Bay Apparel, LLC
United States
9 days using the app
Yotpo - L&R replied September 3, 2024

Thanks for your feedback, we really appreciate it.

June 30, 2024

JOHN B was very helpful and thoroughly answered my question quickly.

ThirdLove
United States
Over 5 years using the app
Yotpo - L&R replied July 2, 2024

Thank you for writing a review and we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

September 1, 2024

Nice support!

App-temp
United States
16 days using the app
Yotpo - L&R replied September 3, 2024

We appreciate your feedback, thank you!

August 6, 2024

Thanks for prompt help John B!

Billabong AU
Australia
3 months using the app
Edited October 2, 2024

I so appreciate Gabriel assistance!

Awe Inspired
United States
Over 1 year using the app
Yotpo - L&R replied August 4, 2024

Thanks for your feedback, we really appreciate it.

Edited August 11, 2024

John B replied quickly ! pro service

Ally Fashion
Australia
About 1 year using the app
June 26, 2024

Nikki was amazing, quick to reply and very clear!

*Subtext
Israel
10 months using the app
Yotpo - L&R replied July 1, 2024

Thanks for your feedback, we really appreciate it.

July 21, 2024

Kudos to John B. He was efficient in providing solutions and workarounds.

Naked Foods
Australia
About 2 years using the app
Yotpo - L&R replied August 4, 2024

Thanks for your feedback, we really appreciate it.