Store design | Marketing | Customer support
Swell Loyalty & Rewards

Swell Loyalty & Rewards

by Swell Rewards

Loyalty, Referrals & Rewards by Swell (a Yotpo Company)

4.6 of 5 stars(2141 reviews)
Free plan available. Additional charges may apply.
Add app

Loyalty, Rewards, Referrals

Supercharge your business with a loyalty program, referral program, and email acquisition tool. All through one organized, easy-to-use app!

Increase Lifetime Value

Build a beautiful and immersive loyalty experience designed to maximize engagement and enhance your brand.

Acquire New Customers

Build a referral marketing program that turns customer advocacy into your most cost-efficient revenue driver.

About Swell Loyalty & Rewards

Yotpo Loyalty & Referrals (formerly Swell Rewards) helps eCommerce brands maximize LTV and reach new audiences via word-of-mouth. Build customized, on-brand programs to incentivize repeat purchase, referrals, social engagement, and content creation.

We Work With the Biggest Brands on Shopify

  • Yotpo’s Loyalty & Referrals solution is a certified Shopify Plus Technology Partner. Shopify's largest merchants love our extensive customization capabilities, white-glove setup, and detailed program consulting and design.
  • Integrate with the technologies you trust to support and run your store
  • Leverage VIP tiers and gamification to create exclusivity and engage customers

Stores with more than 400 orders/mo are better suited to our enterprise-level offerings. Book a demo with our team to learn how we can tailor a program specifically to your business needs.

Why Yotpo?

Businesses that earn more of their revenue from repeat customers are more likely to be successful. Not only does it cost less to earn an additional purchase from a repeat customer, but repeat customers also spend three to ten times more per transaction than first-time visitors.

Thousands of Shopify merchants have used Yotpo to dramatically increase purchases from existing customers. Yotpo is also:

  • Free for up to 100 orders/mo: With our Free plan, you’ll have access to almost all of our program at no charge until you reach 100 orders. If you get more than 100 orders, you can still try us out for 30 days before upgrading.
  • Easy to use: An efficient onboarding process gets you set up with the right program for your business in minutes.
  • Fully customizable. Modify fonts, program location, descriptions, images, and more to create a program that fits your brand perfectly.

With Yotpo, you can reward your customers for over 15 unique actions, including:

  • Referring friends to your store
  • Spending more with your business (spend $X, get $Y)
  • Making more purchases with your business (make X purchases, get $Y)
  • Writing product reviews
  • Creating a store account
  • Interacting with you on social
  • Reading or viewing targeted content
  • And much more!

About Yotpo:

Yotpo, the leading eCommerce marketing platform, helps thousands of forward-thinking brands like Rebecca Minkoff, MVMT, and Steve Madden accelerate D2C growth. Our single-platform approach integrates data-driven solutions for reviews, loyalty, SMS marketing, and more, empowering brands to create smarter, customer experiences.

Integrates with

  • Yotpo,
  • Klaviyo,
  • Bronto,
  • ReCharge,
  • Gorgias,
  • smsbump

See the app in action

Explore how the app works in an example store.

View example store

Media gallery

Works with

  • Shopify POS

    Shopify POS

    Use this app while selling in person with Shopify point of sale.

    View more POS apps

Support

Pricing

See all pricing options
Bronze

Free to install

Plan available to stores with fewer than 100 monthly orders

  • Upgrade to Silver required with more than 100 orders

  • 10+ Rewards Campaigns

  • Powerful Referral Program

  • Customizable Email Capture Tool

Silver

$29/month

$0.35 per order after 200 total orders per month

  • Best for stores with 0 - 400 monthly orders

  • Run an Omnichannel Program

  • More Customization Options

  • Automatically Sync Email Subscribers

Gold

$249/month

$0.20 per order after 800 total orders per month

  • Best for stores with 400 - 1000 monthly orders

  • Easy-to-use Rewards Page templates

  • Integrate with ReCharge

  • Deep Email Marketing Integrations

* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.

4.6 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    82% of ratings are 5 stars
    (1755)
  • 4 of 5 stars
    13% of ratings are 4 stars
    (280)
  • 3 of 5 stars
    2% of ratings are 3 stars
    (50)
  • 2 of 5 stars
    1% of ratings are 2 stars
    (16)
  • 1 of 5 stars
    2% of ratings are 1 stars
    (40)
View all 2141 reviews

Most recent reviews

RealtorShop.ca

Rating
1 of 5 stars
Posted
October 5, 2020

The onboarding process is very poorly designed. This seems to be a very new software. I expected more from Yopto

Developer reply

October 7, 2020

Thank you for taking the time to leave a review.
We are sorry to hear you had such a negative experience setting up. We are constantly working on improving our product and making the onboarding process as smooth & simple as possible. We really value your feedback. One of our customer service representatives has reached out to you to see if there is anything we can assist you with regarding your onboarding or your next steps.

LA CHAMBRE PARIS

Rating
5 of 5 stars
Last edited
October 2, 2020

I spoke to Kerby in the set up and she has been super helpful. We haven't launched yet but we are excited to get started. Ian

Developer reply

October 4, 2020

Thank you for such a glowing review!

Sanity Cares

Rating
1 of 5 stars
Posted
September 27, 2020

We shortlisted this app along with another one in terms of what we needed. We paid for the first month despite having no Free Trial because it seemed to have more customizable options to do what we wanted. Their dashboard is raw, no attention to design or UI, however it was appealing due to the amount of available filters and choices.
However after 1 week of trying to set this up the way we wanted, we ended up uninstalling entirely. Money is not a problem, if things work well. Things didn't work while we followed their instructions (guides) to the letter. Their server requests were returning Error 500.. And the Support is HORRIBLE, practically never online on the live chat and they take days to reply to a ticket. The only timely thing about their support is their automated emails when they ask "How did you find our support?". No money is worth the trouble of waiting and waiting (48-72hrs - while you're paying!), not even getting a confirmation that someone opened your email and they're working on a solution for you. No clue how this company has such a high rating with such a lousy support.

View all reviews