Loyalty, Rewards, Referrals
Supercharge your business with a loyalty program, referral program, and email acquisition tool. All through one organized, easy-to-use app!
Increase Lifetime Value
Build a beautiful and immersive loyalty experience designed to maximize engagement and enhance your brand.
Acquire New Customers
Build a referral marketing program that turns customer advocacy into your most cost-efficient revenue driver.
About Swell Loyalty & Rewards
Yotpo Loyalty & Referrals (formerly Swell Rewards) helps eCommerce brands maximize LTV and reach new audiences via word-of-mouth. Build customized, on-brand programs to incentivize repeat purchase, referrals, social engagement, and content creation.
We Work With the Biggest Brands on Shopify
- Yotpo’s Loyalty & Referrals solution is a certified Shopify Plus Technology Partner. Shopify's largest merchants love our extensive customization capabilities, white-glove setup, and detailed program consulting and design.
- Integrate with the technologies you trust to support and run your store
- Leverage VIP tiers and gamification to create exclusivity and engage customers
Stores with more than 400 orders/mo are better suited to our enterprise-level offerings. Book a demo with our team to learn how we can tailor a program specifically to your business needs.
Businesses that earn more of their revenue from repeat customers are more likely to be successful. Not only does it cost less to earn an additional purchase from a repeat customer, but repeat customers also spend three to ten times more per transaction than first-time visitors.
Thousands of Shopify merchants have used Yotpo to dramatically increase purchases from existing customers. Yotpo is also:
- Free for up to 100 orders/mo: With our Free plan, you’ll have access to almost all of our program at no charge until you reach 100 orders. If you get more than 100 orders, you can still try us out for 30 days before upgrading.
- Easy to use: An efficient onboarding process gets you set up with the right program for your business in minutes.
- Fully customizable. Modify fonts, program location, descriptions, images, and more to create a program that fits your brand perfectly.
With Yotpo, you can reward your customers for over 15 unique actions, including:
- Referring friends to your store
- Spending more with your business (spend $X, get $Y)
- Making more purchases with your business (make X purchases, get $Y)
- Writing product reviews
- Creating a store account
- Interacting with you on social
- Reading or viewing targeted content
- And much more!
Yotpo, the leading eCommerce marketing platform, helps thousands of forward-thinking brands like Rebecca Minkoff, MVMT, and Steve Madden accelerate D2C growth. Our single-platform approach integrates data-driven solutions for reviews, loyalty, SMS marketing, and more, empowering brands to create smarter, customer experiences.
See the app in action
Explore how the app works in an example store.View example store
Use this app while selling in person with Shopify point of sale.
Free to install
Plan available to stores with fewer than 100 monthly orders
Upgrade to Silver required with more than 100 orders
10+ Rewards Campaigns
Powerful Referral Program
Customizable Email Capture Tool
$0.35 per order after 200 total orders per month
Best for stores with 0 - 400 monthly orders
Run an Omnichannel Program
More Customization Options
Automatically Sync Email Subscribers
$0.20 per order after 800 total orders per month
Best for stores with 400 - 1000 monthly orders
Easy-to-use Rewards Page templates
Integrate with ReCharge
Deep Email Marketing Integrations
* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.
Most recent reviews
No noticeable benefits over a basic referral / rewards program. This is a premium app but you do not get premium support, nor do you get above average performance. For instance, there are significant response delays and implementing changes/improvements well, good luck. Currently we merely want to improve the program, and need assistance to make simple amendments, but cannot get a response to our support tickets. I would recommend just a basic rewards and referral program.
It's great that the Loyalty & Rewards program neatly ties in with their Testimonials app (e.g. the customer gets rewards points for leaving testimonials, which in and of themselves already help the business with social proof). We just had a small issue that was resolved by their support team within half an hour (we're based in Hong Kong so I'm assuming they have support staff around the clock) and that was a fantastic experience that shows the efficiency and level of support they offer customers. YotPo's apps are highly recommended!
The onboarding process is very poorly designed. This seems to be a very new software. I expected more from Yopto
Thank you for taking the time to leave a review.
We are sorry to hear you had such a negative experience setting up. We are constantly working on improving our product and making the onboarding process as smooth & simple as possible. We really value your feedback. One of our customer service representatives has reached out to you to see if there is anything we can assist you with regarding your onboarding or your next steps.