Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for significantly improving site speed. It offers one-time and monthly optimization services, including ongoing Google Score and image optimization. Merchants praise the quick customer service, detailed reports, and respect for website code. Features include a website preload based on customer behavior. The expert service is noted for its fast turnaround, technical capabilities, and cost-effectiveness compared to hiring a developer.

November 21, 2022

Needed help with optimizing my store speed and Julie was so helpful and supportive they have done a great job.

All Natural Dog Products
United Kingdom
7 days using the app
OneCommerce.io replied November 22, 2022

Hi there,

My name's Selina from Swift. We really appreciate your feedback and comment about your experience when using Swift and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Swift, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@onecommerce.io

Regards,
Selina
Swift by OneCommerce

August 30, 2022

The great thing about this app is that you can put your logo and custom colors for absolutely free which is awesome. But if you want things like lazy loading etc. for your store you do have to pay a monthly fee for it. Other than enjoy the basic plan because it's a lot for a little.

Jasmine's Home & Co
United States
6 months using the app
OneCommerce.io replied August 30, 2022

Hi there,

I am Andrew from Swift ‑ Page Speed Optimizer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Swift. I'm glad we were able to meet your expectations!
If you have any further questions, please feel free to contact us via our live chat, or email us at support@perfectapps.io, we will get back to you soonest.

Regards,
Andrew
Swift ‑ Page Speed Optimizer Support Team

Edited November 3, 2021

Very good app! Highly recommended! Also, the customer service is amazing. The app is very easy to use and improves page speed by a lot!!!

Planta Mi Árbol
Costa Rica
6 days using the app
OneCommerce.io replied November 3, 2021

Hi there,

Here's Harry from Swift ‑ Page Speed Optimizer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@perfectapps.io

Regards,
Harry
Swift ‑ Page Speed Optimizer Support Team

May 31, 2022

ho avuto modo di parlare con Julie del servizio clienti che è stata molto gentile e mi ha fornito tutte le informazioni che mi servivano. L'app per momento non fa al caso mio ma è sicuramente una buona soluzione e facile da usare.

The Trophy Wife
Italy
6 days using the app
OneCommerce.io replied May 31, 2022

Hi there,

My name's Robert from Swift ‑ Page Speed Optimizer Support Team. Thank you for the loving words you've shared

We are delighted that you like our service and your feedback means a lot to us and we will do our best to deserve your trust.

If you need any further assistance, please let us know via our live chat or email us at support@perfectapps.io

Regards,
Robert
Swift ‑ Page Speed Optimizer Support Team

January 29, 2021

really detailed and helpful support , thanks to them I will have my store much faster, I recommend very much.

Clothes&Fashions
Italy
6 days using the app
OneCommerce.io replied January 31, 2021

Hi there,

This is Brian from Swift ‑ Page Speed Optimizer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

If there's anything else we can do to help, please let us know via our live chat or email us at support@perfectapps.io

Regards,
Brian
Swift ‑ Page Speed Optimizer Support Team

November 19, 2021

I'm really disappointed with the service I've received. I paid $150 to have my theme optimised. It was faster but product images wouldn't load which is kind of essential in ecommerce! I asked for support but the first response blamed me for switching back to my original theme (I mean, I couldn't exactly leave the theme without functioning images up) and then they ghosted me when I followed up. So they were super keen to take my money but suddenly nowhere to be seen when I ask for them to fix my broken theme/refund my money. I feel really ripped off.

Louise Mead
United Kingdom
4 months using the app
OneCommerce.io replied November 19, 2021

Hello there,

I am Maria from Swift ‑ Page Speed Optimizer Support Team. Firstly, I sincerely apology for any inconvenience caused to you.

As relating to your problem, we have received your message some weeks before and our support have replied back right away to assist you on the problem but we did not receive any response from you yet. We checked and fixed the problem with image loading already and asked you to check again on the new optimize theme but seems that you still have not taken a look yet. We have then sent you many follow up emails to ask more information about the issue in order to assist you better but you just kept silence and we honestly do not know how to support you in the right way.

I have sent you a follow up email again to support you sort the problem out. Please kindly check our message and reply back so that we would know the issue and help you out as soon as possible.

Kind regards,

Maria

March 1, 2021

Great customer service and support. Went above and beyond to help the site speed! Would recommend to anyone.

LustrousCrystals®
Australia
6 days using the app
OneCommerce.io replied March 1, 2021

Hi there,

I'm Louis from Swift ‑ Page Speed Optimizer Support Team. Thank you very much for the feedback.

It really motivates us to continuously provide excellent customer support.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at support@perfectapps.io, we are always willing to help you!

Best Regards
Louis
Swift ‑ Page Speed Optimizer Support Team

September 6, 2021

love and beginners need to add this app if they want to make js or css run with great scores I believe this will save you weeks

ADC Ink's (2021)E-Sentials-N-Things
United States
6 days using the app
OneCommerce.io replied September 6, 2021

Hi there,

Here's Charles from Swift ‑ Page Speed Optimizer Support Team. Thanks for sharing your review with us and this made our day!

We are so grateful for your kind words. Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at support@perfectapps.io

Regards,
Charles
Swift ‑ Page Speed Optimizer Support Team

July 21, 2021

I highly recommend! You will never go wrong with this amazing team. My speed score increased significantly and my website is loading faster. Maria was also very helpful and answered all the questions I had. Definitely worth every dollar I paid. Thanks a lot guys.

Adorbs Online
South Africa
6 days using the app
OneCommerce.io replied July 21, 2021

Hi there,

I'm Louis from Swift ‑ Page Speed Optimizer Support Team. Thank you very much for the feedback.

It really motivates us to continuously provide excellent customer support.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at support@perfectapps.io, we are always willing to help you!

Best Regards
Louis
Swift ‑ Page Speed Optimizer Support Team

January 31, 2022

Great work in very little time! the site now is very quick and load faster then before. staff kind and professional

Shopbagno.it
Italy
6 days using the app
OneCommerce.io replied January 31, 2022

Hi there,

I'm Louis from Swift ‑ Page Speed Optimizer Support Team. Thank you very much for the feedback.

It really motivates us to continuously provide excellent customer support.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at support@perfectapps.io, we are always willing to help you!

Best Regards
Louis
Swift ‑ Page Speed Optimizer Support Team