Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its easy installation, user-friendly interface, and seamless Shopify integration. It's praised for its ability to quickly sync large product data, aiding business growth. The customer service, particularly Fruzsina from the support team, is commended for efficiency and responsiveness. Merchants appreciate the app's flexibility, easy configuration, automation options, fast synchronization, and access to a large pool of retailers/dropshippers. It's also noted for opening up new market opportunities.

Edited January 31, 2024

I dropped the 3-star review to 1-star after the misleading and dishonest response to my review.

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Very average. Many better options.

After signing up, zero support, but they did upsell me.

Asked for customer service once and received a completely inadequate response.

I uninstalled the app and was provided that same upselling garbage, but no attempt to understand their poor customer service.

Sock Panda
United States
10 months using the app
Syncee replied January 31, 2024

Hi there,
We appreciate your feedback and apologize for any inconvenience you may have experienced. We would like to highlight that you reached out to our support team as a one-time occasion, and we did our best to address your inquiries. We regret that the way of collaboration you sought isn't within our supplier framework. After your uninstallation, we offered insights into potential collaboration, but unfortunately, received no response.

If you have any further questions or concerns, please feel free to reach out to our support team. We are here to assist you.

February 28, 2024

I just installed the app and small problem but the customer service was great and fast thanks Fruzsina for all of your help.

African Afro
United States
About 13 hours using the app
Syncee replied March 1, 2024

Hi there,
We're glad to hear our customer service team, especially Fruzsina, was able to help resolve your initial questions quickly. We strive to provide the best possible experience, and your feedback is valuable. Please don't hesitate to reach out if you have any further questions.

March 7, 2024

The staff is very cooperative and the response time is fast. I am completely satisfied with the service during onboarding process.

Bodybrics
Pakistan
About 22 hours using the app
Syncee replied March 11, 2024

Hi there,
Thank you for your review. We are happy to hear you had a smooth onboarding experience and that you are satisfied with our customer support's fast response time. Thank you for being a member of our community.

March 8, 2024

Very good professional and prompt support by Fruzsina

Vibe Geeks
New Zealand
4 days using the app
Syncee replied March 11, 2024

Hi there,
Thank you for your review. It means a lot to know Fruzsina's support was professional and prompt. We're happy to have such a valuable member on our team, and we are glad that you are a member of the Syncee community now.

January 17, 2024

Installation was very easy and any issues I had, Fruzsina answered and solved for me immediately. I am really excited to see how I can grow my business with Syncee!

Skincare for Weirdos
United States
2 days using the app
Syncee replied January 31, 2024

Hi there,
Thank you for your review. We're happy to hear that the installation process was easy for you and that Fruzsina promptly resolved any questions you encountered. We're excited to be a part of your business growth with Syncee!

March 26, 2024

5 star for Fruzsina and Syncee. Amazing support in addition to a quick and easy onboarding. Keep it up!

Luxe Harbor
Hungary
About 5 hours using the app
Syncee replied March 28, 2024

Hi there,
Thank you so much for your kind words. We're thrilled to hear that Fruzsina provided you with amazing support and a smooth onboarding experience. We're always striving to deliver exceptional service. We look forward to continuing to support you!

March 7, 2024

Super easy to configure, and I love the support team, very quick to answer the questions.

Ginza Steel
Canada
1 day using the app
Syncee replied March 11, 2024

Hi there,
Thank you for your review. We're glad to hear setting up Syncee was a breeze! Our support team is always happy to help, and their quick response times are fantastic to hear. Thank you for joining our community!

March 27, 2024

I am not sure about my selling experience, yet, but the customer service experience is superb.

Quality Prints USA
United States
24 minutes using the app
Syncee replied April 3, 2024

Hi there,
Thank you for your review and for being a member of our community. If anytime you have a question, please do not hesitate to reach out to us. Our support team is here for you anytime you need help.

November 21, 2023

I recently integrated Syncee for Suppliers into my Shopify store, and I couldn't be more satisfied with the experience. The installation process was a breeze, and the setup was exceptionally smooth. The user-friendly interface made it easy for me to navigate through the app's features without any problems. What stood out the most was the efficiency of the customer service. Moreover, the customer support team deserves special mention. Their response time is impressively quick, and their dedication to solving any issues efficiently reflects a commitment to customer satisfaction.

Concordia Style Boutique
United States
18 days using the app
Syncee replied November 27, 2023

Hi there,
We're happy to hear your experience with Syncee for Suppliers was seamless! Our team works hard to ensure a user-friendly interface and top-notch support. Thank you for your kind words and choosing us for your Shopify store.

December 21, 2023

Fruzsina was amazing throughout the on boarding process and I would recommend Syncee to any business. Thank you and we are looking forward to utilizing this platform.

Detroitorant
United States
1 day using the app
Syncee replied January 2, 2024

Hi there,
That's fantastic to hear! Fruzsina is indeed amazing, and we're thrilled that your onboarding experience with Syncee was so positive. Thank you for your recommendation, and we're excited to support your business. If there's anything else we can assist you with, please don't hesitate to reach out.