Reviews (168)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the app for its user-friendly setup and seamless Shopify integration, which simplifies managing and updating product listings. The customer support, particularly from staff members Judit, Fruzsina, and Bianka, is frequently highlighted for its responsiveness and helpfulness. Features like the supportive onboarding process and live chat are valued for enhancing the user experience. Additionally, the app's policy of not charging a commission on sales is seen as beneficial for profitability, making it an effective tool for business expansion and reaching new markets.
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It's easy to load the products information from Shopify, and there is always someone assist me with quick and professional advice.
Hi there,
Thank you for your review. We are happy you have a wonderful experience using Syncee. We are always here for you and are grateful you are a member of our community.
The app is very flexible and the support staff is extremely helpful in getting it set up!
Hi there,
Thank you for your review. We are grateful for you for being a member of our community, and it is amazing to see you have had a great experience with our support team. We are always here for you.
5 star for Fruzsina and Syncee. Amazing support in addition to a quick and easy onboarding. Keep it up!
Hi there,
Thank you so much for your kind words. We're thrilled to hear that Fruzsina provided you with amazing support and a smooth onboarding experience. We're always striving to deliver exceptional service. We look forward to continuing to support you!
Setting up and support - first class
Hi there,
Thank you for your review. It's our pleasure to see you find setting up a storefront on Syncee first class so as the support provided by our team. Thank you for joining our community.
I dropped the 3-star review to 1-star after the misleading and dishonest response to my review.
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Very average. Many better options.
After signing up, zero support, but they did upsell me.
Asked for customer service once and received a completely inadequate response.
I uninstalled the app and was provided that same upselling garbage, but no attempt to understand their poor customer service.
Hi there,
We appreciate your feedback and apologize for any inconvenience you may have experienced. We would like to highlight that you reached out to our support team as a one-time occasion, and we did our best to address your inquiries. We regret that the way of collaboration you sought isn't within our supplier framework. After your uninstallation, we offered insights into potential collaboration, but unfortunately, received no response.
If you have any further questions or concerns, please feel free to reach out to our support team. We are here to assist you.
Easy to use. Very modern and clear platform.
Perfect place for the 21th century to make B2B businesses. We absolutely recommend it.
Hi there,
Thank you for the amazing review! That's exactly what we strive for - an easy-to-use, modern platform suitable for all businesses! We're so happy you are a member of our community.
I recently integrated Syncee for Suppliers into my Shopify store, and I couldn't be more satisfied with the experience. The installation process was a breeze, and the setup was exceptionally smooth. The user-friendly interface made it easy for me to navigate through the app's features without any problems. What stood out the most was the efficiency of the customer service. Moreover, the customer support team deserves special mention. Their response time is impressively quick, and their dedication to solving any issues efficiently reflects a commitment to customer satisfaction.
Hi there,
We're happy to hear your experience with Syncee for Suppliers was seamless! Our team works hard to ensure a user-friendly interface and top-notch support. Thank you for your kind words and choosing us for your Shopify store.
In addition to the fact that onboarding is very easy and listing my products is easy, I don't have to pay a commission on my sales unlike other similar platforms.
Hi there,
Thank you so much for your review. We are glad onboarding and listing were a breeze for you, and we are also happy that you are satisfied with our overall service. Thank you for being member of our community.
At first I was a bit skeptical but made the decision to follow through.
The on boarding process with Syncee was fast and easy. Fruzsina and Judit were very helpful during our scheduled demo. All my immedaite questions were answered.
Chris
CW Dressings
Hi there,
Thank you for your review. We are so happy you have chosen Syncee and that you are satisfied with the help of Fruzsina and Judit, and with our solutions as well. In case of any questions, we are here for you.
We look forward to our collaboration, the best support with full product listing, which was very easy.
Hi there,
Thank you for the fantastic review! We're happy you're finding our support helpful and listing your products was a breeze. We are happy you are a member of our community!