Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless syncing of tracking information with PayPal and Stripe, reducing manual tasks. They praise its user-friendly interface, easy setup, and efficient shipment management. The app is noted for preventing PayPal holds and disputes, enhancing merchant credibility. Merchants also highlight the responsive customer support. The app is seen as cost-effective with suitable plans for different business sizes, capable of handling multiple stores and syncing past orders up to a year, improving customer service and business efficiency.

July 26, 2022

Antes use otra aplicación y realmente no sincronizaba bien con Paypal, instalé esta y funciona muy bien, me ha ahorrado toneladas de trabajo y posibles reclamos de clientes que pagan mediante paypal. La atención de Tracy y su equipo es fabulosa, gracias!

Nano Clear® - Renovación de Relojes y Joyas
Mexico
11 days using the app
Synctrack replied July 28, 2022

¡Guau! 🔥🔥 Qué bueno escuchar tus comentarios. Me aseguré de que Tracy obtuviera el reconocimiento que se merecía. Ella estaba muy feliz de leer tu reseña. ¡Espero verte de nuevo! 🥰

April 21, 2022

Great app with great customer service . really easy to use and sync all the orders for stripe and paypal.

Wappiot
France
10 days using the app
Synctrack replied April 22, 2022

How lovely and sweet you are, Wappiot. Our team is really impressed with your positive things you shared about our app and support service. 🙏🏻😊🙏🏻😊🙏🏻😊

Emma - Product Owner at Synctrack

October 21, 2022

Great app for the price Very useful app. Save a lot of time and developer resources. Responsive support. Highly recommend.

PawfectHouse™
United States
9 days using the app
Synctrack replied October 24, 2022

Thank you so much for this 5-star review. We appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

May 27, 2021

This app helped me sync my tracking numbers to PayPal to get paid faster. they also helped me with a customization to deal with my pickup orders. fast response - very helpful.

The Hermit's Lamp
Canada
8 days using the app
June 10, 2021

AMAZING! PayPal was holding our money for weeks, but less than 24 hours after installing this app PayPal released every penny and hasn't held our money since. This app works like magic and we're so happy that we don't have to think about it again. One time set up for a lifetime of getting our money quicker. Couldn't be happier!

Rogue Origin
United States
7 days using the app
December 29, 2021

Amazing help from the staff, i really recommend this app for shopify users, btw is is really simple to setup and use.

BeautyElla
Netherlands
6 days using the app
Synctrack replied December 29, 2021

Hello BeautyElla!

The team here at Omega is thrilled to hear such good feedback from you. We are always grateful to customers like you who help us to improve our level of service. We will continue our efforts to meet your requirements and expectations in the future as well.
Please feel free to contact us if you need our support!
Kaylee - Omega Team

November 2, 2021

I use it on both my stores, these guys are professionals. Will check their other apps! Thank you, recommended!

VILNO.CO
Estonia
6 days using the app
Synctrack replied November 2, 2021

Hi VILNO.CO!

Thank you so much for taking the time to leave us a review. We are really glad to see that you're happy with our app and our support team.
If there is anything we can support you further, please do inform us.

Edited October 19, 2021

This app enable us to resolve the issues we were having with Paypal at the click of a button. The support was fantastic and they were reasonable on the pricing and plan to meet the requirements of our business. Would highly recommend and of course 5 stars!! Huge thank you to Cong and Stella!

London Lash UK
United Kingdom
6 days using the app
Synctrack replied October 20, 2021

Hi London Lash UK,

Thank you for sharing your experience while using our app and with our support team. We will continue our efforts to continue to meet your requirements and expectations and give you the kind of service you deserve.
Please feel free to let us know if you need any further assistance from us.

February 23, 2022

this app is great, works on paypal and stripe successfully, the service is also great! thanks, help us a lot!

findercube
China
6 days using the app
Synctrack replied February 28, 2022

Hello findercube!

I so appreciate you taking the time to share your experience with our app and we are thrilled to hear that you are satisfied with our app and our support team. We will not be able to stand in this market for this long without customers like you.

If you have any questions or need assistance from us, we're more than happy to support you!
Kaylee - Omega Team

July 27, 2022

This application made me relax in the issue of tracking orders with PayPal. Also the help from the help center was great

technousb
Saudi Arabia
5 days using the app
Synctrack replied July 28, 2022

You are so sweet! Thanks for making our mornings brighter!!!!
Cheers from the Omega support team 🥰