Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its automated syncing of tracking information with PayPal, praising its user-friendly interface, easy setup, and reliable performance. They appreciate the real-time tracking updates, customization options, and efficient shipment management. The customer support is noted for their prompt and professional service. The app is favored for preventing PayPal holds and disputes, accelerating the verification process, and offering seamless integration. Its affordability and value, including a free package for fewer orders, are also highlighted. The ability to sync past orders up to a year is a standout feature. Merchants endorse this app for enhancing e-commerce operations and protecting cash flow.

September 14, 2022

i was stuck at some steps and the customer support replies just so great and such a great team. of cause that helps a lot. thank you for helping.

GEAR#1
China
8 months using the app
Synctrack replied September 14, 2022

We’re so happy to hear you had a great experience at Omega. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.

October 14, 2021

There is seriously no need to look elsewhere for a PayPal tracking solution. SyncTrack works PERFECTLY out of the box for us, does its job very well, and the support team was very responsive and kind enough to honor a request from us that they were not obligated to. Awesome Shopify app, highly recommended. Thank you dev and support teams!

lola & sophie
United States
8 months using the app
Synctrack replied October 14, 2021

Hello lola & sophie,

We can’t thank you enough for your kind review of your experience with our app and the assistance from our support team. We are always grateful to customers like you who help us to improve our level of service.
If you need our help in any case, we are available here to help you.
Wish you a successful business!

January 2, 2023

Super easy to use and customer service is so helpful. Love this app its like an extra layer of reassurance to avoid holds and disputes. Definitely a must have for every business!

Blinic Beauty
United States
8 months using the app
Synctrack replied January 2, 2023

OMG you are my angel with a kind heart 🥰🥰 your review is so helpful for new apps like Synctrack. We loved reading it and we hope you keep seeing exceptional value from the app.
Love from Synctrack Sync PayPal Tracking team 💙💚💛🧡

March 16, 2022

The customer service is excellent. Stella is helpful and kind. If you want to add tracking information to your Paypal, choose SyncTrack, you won't regret it.

Yeelight Australia
Australia
8 months using the app
Synctrack replied March 20, 2022

Hi Yeelight Australia,

Thank you for taking the time to provide a rating and your compliment to Stella!
Your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.
If you need our help in any case, we are available here to help you.

Hope your day is as awesome as you!
Kaylee - Omega Team

October 22, 2021

GREAT APP :x IS REALLY HELPFULL AND I SAVED A LOT OF TIME WITH IT, NOW OUR MANY ARRIVE FASTER IN OUR PAYPAL ACCOUNT AND THE CUSTOMERS ARE MORE HAPPY

Absolute White
United Kingdom
8 months using the app
Synctrack replied October 24, 2021

Hello Absolute White,

I can't say thank you enough for sharing your wonderful feedback for our app. We will continue our best effort to make our app the most convenient to use.
Please feel free to contact us if you have any questions.
Wish you a successful business!

December 13, 2022

Synctrack is amazing! Their support is very good and fast! Tracy was very patient with me and answered every question that I had! We talked for an hour and now I almost know everything about the app! The app is super easy to use and an absolute MUST for everyone using PayPal! You might be thinking that you don't need this app right now if you didn't get any PayPal holds but trust you will regret it if you don't get it before the problems start happening. Of course, if you still get problems this app solves them for you quickly but always be prepared! Very low price for the amazing value you get back as well. If I could give more than 5 stars I would. Thanks for everything Synctrack team!

marnetic
Greece
8 months using the app
Synctrack replied December 14, 2022

Hello! Just wanted to let you know how much your review means to us. We do all we can to provide our customers with the best service, and it always makes our day when a customer appreciates it. Have an amazing day!

September 6, 2022

This app is very helpfull with Paypal payments to avoid issues with Paypal and customers disputes, tracking is automatically sent to Paypal everything is great

JENYHOME
France
8 months using the app
Synctrack replied September 6, 2022

Thanks a million for your positive feedback 💙💚💛🧡.Glad to hear you've found our app easy and helpful to work with your business. That is our goal. Let’s rock together 🔥🚀

June 29, 2022

Simply, the best app of its kind. It couldn't install more easily. It gives me peace of mind and the service is very responsive and effective. On top of that, they keep adding value. They even took the initiative to prepare and distribute Paypal Dispute Templates so merchants can effectively and efficiently defend our cases with Paypal in the event of disputes with customers. And they are always there as a backup for advice !!! What more can one ask for ?

COLORADDICTED.COM
Greece
8 months using the app
Synctrack replied June 30, 2022

You are so sweet! Thanks for making our mornings brighter
Cheers from Hana 🥰

October 5, 2022

Good customer service. Helped me a lot. Great App. Had a problem and he helped me very fast to solve it.

Panamia
Germany
7 months using the app
Synctrack replied October 6, 2022

Thanks a million for your positive feedback 💙💚💛🧡.Glad to hear you've found our app easy and helpful to work with your business. That is our goal. Let’s rock together 🔥🚀

December 1, 2022

This app works perfectly, it saves a lot of effort for my team. Plus, the support team is so helpful! Thank you :)

Bellelise | DE
Netherlands
7 months using the app
Synctrack replied December 1, 2022

How lovely and sweet you are! 🌞 Our team is really impressed with the positive things you shared about our app and support service. 🙏🏻😊🙏🏻😊🙏🏻😊. Let’s rock together 🔥🚀