Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its automated syncing of tracking information with PayPal, praising its user-friendly interface, easy setup, and reliable performance. They appreciate the real-time tracking updates, customization options, and efficient shipment management. The customer support is noted for their prompt and professional service. The app is favored for preventing PayPal holds and disputes, accelerating the verification process, and offering seamless integration. Its affordability and value, including a free package for fewer orders, are also highlighted. The ability to sync past orders up to a year is a standout feature. Merchants endorse this app for enhancing e-commerce operations and protecting cash flow.

November 19, 2021

Stella is just perfect, thank you so much for your help. very easy i recommend. simple quickly and sympathique

Spencer Slider
United Kingdom
7 months using the app
Synctrack replied November 19, 2021

Hi Spencer Slider,

Thank you for taking the time to review your experience at Omega.
I’m so glad to hear that our support members were able to make your experience with us a memorable one. I will pass on your compliments to Stella, she is passionate about her work!
We hope that our app will help you well with your business.
If there are any questions about our app, please do let us know!
Best regards,
Kaylee - Omega Team

November 1, 2021

This app helps me to update tracking. Their support is nice and support good for me. thank you so much

Hamyso
United Kingdom
7 months using the app
Synctrack replied November 1, 2021

Hello Hamyso!

Thank you so much for giving us such wonderful words.
Our Team here is very delighted to see your comment. We always would like to provide you the best service that you deserve.

Please feel free to contact us if you need our assistance!

September 16, 2022

I am using this app on 8 different stores and it has been working seamlessly across all of them. The integrations is great and hands-off with just one click. It helped a lot to win disputes on Paypal and avoid holds. A special thank you to Grace from the team who has been very kind and helpful throughout the process.

Glitter Jewel FI
Hungary
7 months using the app
Synctrack replied September 19, 2022

Thank you so much for your amazing review! We are so happy to hear that you are enjoying your experience with our app. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.💗💗💗

February 8, 2023

I haven't had a chance to really test the app yet but the customer service is top quality, Joyce was very helpful in setting up everything.

Le Journal du Whisky
France
7 months using the app
Synctrack replied February 9, 2023

We’re so happy to hear you had a great experience at Omega. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.

November 19, 2021

I was looking for a simple, great and efficient app to automatically sync all my tracking numbers with my PayPal account, and I must say that this app is beyond my expectations! I tried other apps before that didn’t work properly and were much more expensive. A huge thanks to Anna and Cong who helped me a lot to configure the app and took the time to support me. Definitely the best app to submit trackings to PayPal!

Lunastra
France
7 months using the app
Synctrack replied November 19, 2021

Hi Lunastra,

Thank you for your great review. At Omega, we work hard to offer high-quality service to every guest. We made sure to share this feedback with Anna and Cong to give them the recognition that they deserves.
They were delighted to hear your feedback.
Please contact us if you have any questions!
Yours truly,
Kaylee - Omega Team

Edited December 21, 2021

Really useful App because Paypal holds your money sometimes and adding the tracking orders manually takes much time.

Simplify24
Austria
7 months using the app
Synctrack replied December 21, 2021

Hi Simplify24
We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions.
All the best!
Kaylee - Omega Team

April 23, 2022

Awesome product, really convenient and fast to sync tracking from shopify to paypal. Customer service quickly respone and solve any issues, 5 star for this app

Afrodom
United States
7 months using the app
Synctrack replied April 25, 2022

Wow , thank you so much for your amazing support and kind words. We are building more exclusive features in SyncTrack so stay tuned. Feels truly wonderful to be part of your growth story

July 11, 2021

This app saved me a lot of time, and more importantly, I do not have to worry anymore about tracking numbers. Another great thing is that is free for starters, which means if you have up to 100 orders a month, you can use it for free. If I reach more than 100 orders monthly, I would be more than happy to switch to a paid plan.

OneOfMyPets
United States
7 months using the app
October 6, 2022

Ich benutze diese App jetzt schon seit über 3 Monate und muss sagen das ich bis jetzt nie Probleme hatte. Die App funktioniert einwandfrei und automatisiert!
Ich habe heute den Kundensupport kontaktiert, um mehr über das Verfahren der App zu erfahren. Der Support hat innerhalb 1 min geantwortet und mir alles ausführlich erklärt, weshalb ich mir hier die Zeit genommen habe, um eine Bewertung abzugen. Vielen Dank nochmal für die Hilfe!

Mosino
Germany
7 months using the app
Synctrack replied October 6, 2022

Zu sehen, dass Sie ein 5-Sterne-Erlebnis hatten, ist das Beste, worauf wir hoffen können! Ihre Bewertung bedeutet uns sehr viel. Vielen Dank, dass Sie sich für Omega Synctrack - Sync PayPal Tracking App entschieden haben. Wir freuen uns darauf, Ihnen noch viele Jahre zu Diensten zu sein!

August 23, 2022

The app works very well and does exactly what it says. It really helps with Paypal releasing the money faster. On the customer support side, Hana is great!

Just Lyne
United States
7 months using the app
Synctrack replied August 24, 2022

Thank you so much for this great 5-star review. We really appreciate your business and helping to share the word about the Omega Synctrack app!