Synctrack PayPal Tracking Sync

Synctrack PayPal Tracking Sync

Reviews (753)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for reducing disputes and preventing PayPal money holds, noting its seamless syncing of tracking numbers and support for multiple shipping carriers. They appreciate the user-friendly interface and "set and forget" functionality, which saves time and reduces stress. The customer support team is also praised for being proactive and responsive in assisting with setup and troubleshooting.

June 29, 2022

PayPal is giving me hard time. This app is life saver for sure. Emma is the best of the best. She helped me with the tracking in one click. Happy times.

Echoine
Hong Kong SAR
Almost 2 years using the app
Synctrack replied June 30, 2022

Amazing! 😱 I was shocked when Shopify sent a notification of your feedback about our app. Thank you so much for taking the time to leave an excellent rating.
Love from Emma

March 28, 2024

Great customer service I ask one question but Joy fixed many things in my store and in the app thanks a lot joy you the best. And the app worked perfectly I recommend to every drop shipper specially the other app the cookies one

KOKTOS
United States
6 months using the app
Synctrack replied March 30, 2024

We're thrilled to hear about your positive experience with our Synctrack PayPal Tracking Sync app and our customer service, especially with Joy! 🌟 It's fantastic to know that Joy went above and beyond to address your concerns and even helped improve other aspects of your store. 💪 Thank you for recommending our app to fellow drop shippers, especially alongside our cookies app. 😊 If you ever need further assistance or have any questions, don't hesitate to reach out. We're here to help! 🚀

April 1, 2024

Working well and the customer support is 10

Aezro
Spain
5 months using the app
Synctrack replied April 4, 2024

Thank you for your kind words! 🌟 We're delighted to hear that Synctrack PayPal Tracking Sync app is meeting your expectations and that you're pleased with our customer support. If you ever need assistance or have any questions, don't hesitate to reach out - we're here to help! 🛠️👍

January 31, 2023

So far the app has been working good with PayPal. I had a small incident with Stripe but Tracy and the rest of the development team helped me to fix it. This app is a must if you want to avoid any issue with PayPal and your funds.

Mala Rock
United States
Over 1 year using the app
Synctrack replied January 31, 2023

Thanks! It makes our day to hear that we were able to provide you with 5-star service. We’ll make sure the entire team received your feedback – they'll be thrilled to hear your kind words.

September 6, 2022

This app help me so much to add tracking info, very useful. I think this is a great app It is pretty easy to set up and connects quickly.

Humancustom - Unique Personalized Gifts
France
Over 1 year using the app
Synctrack replied September 6, 2022

How lovely and sweet you are! 🌞 Our team is really impressed with the positive things you shared about our app and support service. 🙏🏻😊🙏🏻😊🙏🏻😊. Let’s rock together 🔥🚀

December 27, 2022

The App is great and Tracy from their customer service is amazing! She explained me everything about the app and is so patient and kind. The App is a must to prevent holds from PayPal and to sync the tracking numbers automatically. The best app for this case is definitely Synctrack. Amazing value for a cheap price! I can 100% recommend it and give 5 stars.

VitaWatch
United States
Over 1 year using the app
Synctrack replied December 27, 2022

How lovely and sweet you are! 🌞 Our team is really impressed with the positive things you shared about our app and support service. 🙏🏻😊🙏🏻😊🙏🏻😊. Let’s rock together 🔥🚀

December 8, 2021

Finally I don't have to sync my tracking numbers manually anymore, super! It also deals with old orders.

oobique
United Kingdom
Over 1 year using the app
Synctrack replied December 8, 2021

Hi oobique,

Thank you for sharing your experience with Omega. We’re so glad to hear that our app was easy and intuitive for you.

We’ve been working hard on improving the user experience of the app and we hope this has been reflected in your experience. Our team is always trying to make sure users have a great time using our product, so we are happy to know that’s what happened for you!

Feel free to contact us if you have any questions!
Have a great day!
Kaylee - Omega team

October 25, 2023

I can't recommend this app enough. takes the hassle out adding tracking to paypal. It's such an important process and has so many benefits as a business to have all the required info synced to paypal. Amazing support no matter what the issue it's never a problem. I am only a tiny business and on the free tier but honestly when I start reaching the threshold I will definitely be keeping this app going it is essential.

Stevie Buoy
Australia
Over 1 year using the app
Synctrack replied October 27, 2023

Thank you for your kind words! We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your experience with our app and service support. Have a wonderful day!

July 12, 2023

Great app, saved me from a lot of PayPal holds. The customer support is great as well, they answer in a matter of seconds, you just have to explain the issue, and then they proceed to fix it in no time. They are brave at explaining in detail and are very gentle. A big thanks especially to Andy for helping me out with the concern I had today. Recommended.

BROWSLUV
Germany
Over 1 year using the app
Synctrack replied July 17, 2023

Thank you so much for this 5-star review. We appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

May 5, 2021

Nice App, support very enthusiastic . I have just used it and feel satisfied.
Recommended every one should experience.

Mean BLVD
United States
Over 1 year using the app