Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its automation of tracking information syncing between Shopify and PayPal. They highlight its user-friendly interface, easy setup, and seamless PayPal and Stripe integration. The app is praised for providing real-time tracking updates, customization options, and reducing PayPal holds and disputes. Merchants also commend the reliable performance and exceptional customer support. Suitable for businesses of all sizes.

March 24, 2022

We used this app on 2 stores, and have had success so far! There was a little hiccup at the beginning, but customer service helped us resolve it quickly! Very easy to setup.

ThePhotoStick
United States
14 days using the app
Synctrack replied March 28, 2022

Hi ThePhotoStick

We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions.
All the best!
Kaylee - Omega Team

March 5, 2022

Amazing App it takes so much work away from me and integrates everything including sending my tracking to my customers into my merchant account PayPal great app

Beautilogic
United States
14 days using the app
Synctrack replied March 6, 2022

Hi Beautilogic,

Thank you for your review! I’m so glad to hear that you are happy with our app.
We’re always looking for ways to improve the experience of our app, but it’s great to know that we are on the right track.

Let me know if there is anything else we can do to make your experience even better.
All the best,
Kaylee - Omega Team

March 10, 2023

I highly recommend the Synctrack Sync Tracking Info app for any business that needs a reliable and efficient way to manage their shipments and delivery information. With its user-friendly interface, customization options, and real-time tracking updates, this app is a must-have for any online store looking to improve their customer service. A perfect 5-star app! One thing that really stood out to me about this app is the exceptional customer service I received from Agent Tracy. She was quick to respond to my questions and provided clear and helpful guidance on how to get the most out of the app. Her expertise and professionalism were truly impressive and made my experience with the app even better.

Nordamy Store
United Kingdom
12 days using the app
Synctrack replied March 13, 2023

Amazing! 😱 I was shocked when Shopify sent a notification of your feedback about our app. Thank you so much for taking the time to leave an excellent rating.
Love from Tracy

December 21, 2021

It's an amazing app and fully automated. you just need to add the PayPal account and the rest is taken care by the app.

Unique Safety Supplies
United States
12 months using the app
Synctrack replied December 21, 2021

Hi Unique Safety Supplies,
Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app. Please feel free to contact us again if you need more help.
All the best,
Kaylee - Omega Team

April 21, 2022

Great app with great customer service . really easy to use and sync all the orders for stripe and paypal.

Wappiot
France
10 days using the app
Synctrack replied April 22, 2022

How lovely and sweet you are, Wappiot. Our team is really impressed with your positive things you shared about our app and support service. 🙏🏻😊🙏🏻😊🙏🏻😊

Emma - Product Owner at Synctrack

October 21, 2022

Great app for the price Very useful app. Save a lot of time and developer resources. Responsive support. Highly recommend.

PawfectHouse™
United States
9 days using the app
Synctrack replied October 24, 2022

Thank you so much for this 5-star review. We appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

December 21, 2022

Support nhiệt tình quá trời luôn, mình fix vde xong quên rep mail, bạn ấy vẫn mail cho mình nhắc , tks all

Cordecar Store
United States
8 days using the app
Synctrack replied December 22, 2022

Cám ơn bạn đã review cho app! Phản hồi của bạn là động lực để Omega team phát triển thêm các tính năng app cũng như nâng cao chất lượng dịch vụ hỗ trợ khách hàng. Chúng mình rất mong sẽ tiếp tục được support bạn trong nhiều năm nữa với app Synctrack!

May 27, 2021

This app helped me sync my tracking numbers to PayPal to get paid faster. they also helped me with a customization to deal with my pickup orders. fast response - very helpful.

The Hermit's Lamp
Canada
8 days using the app
February 15, 2023

The main function of the app is to automatically sync tracking information between PayPal and your Shopify store, and it does this flawlessly. I no longer have to manually enter tracking information for each order, which has saved me a lot of time and hassle.
In addition to the basic syncing function, Synctrack also offers some other useful features. The customer support for Synctrack, Anna has been excellent. I had a question about a specific feature, and she responded quickly with a helpful and detailed answer. I would definitely recommend it to other Shopify merchants who are looking for an easy and reliable way to manage their PayPal tracking.

Niceelife
United States
7 days using the app
Synctrack replied February 15, 2023

Hi, Thank you for your review! It is not every day that we receive feedback as detailed and thoughtful as yours. But trust us when we say that it does not go unnoticed. Your comment has given us valuable insight into the services that we provide at Synctrack. We sincerely thank you for taking the time to share your thoughts with us.

June 10, 2021

AMAZING! PayPal was holding our money for weeks, but less than 24 hours after installing this app PayPal released every penny and hasn't held our money since. This app works like magic and we're so happy that we don't have to think about it again. One time set up for a lifetime of getting our money quicker. Couldn't be happier!

Rogue Origin
United States
7 days using the app