Synctrack PayPal Tracking Sync

Synctrack PayPal Tracking Sync

Reviews (383)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants value this app for automatically syncing Shopify tracking info to PayPal, saving time and reducing payment holds. It's praised for enhancing professionalism and customer satisfaction with timely updates. The app is easy to set up, reliable, and effective in order management. Customer support is fast and friendly, resolving issues quickly. Many consider it essential for PayPal users to prevent disputes and protect sellers' rights.

June 29, 2022

We began using this app when PayPal was throwing up restrictions on our account as we were not providing tracking information within PayPal (as it was unnecessary to us). With thousands of orders, we were lookign for an automated solution. This is a set and forget app, that perfectly solved our problem. Big fan!!

The Natural Patch Co
Australia
About 1 year using the app
Synctrack replied June 30, 2022

You're amazinggg 🥰🥰🥰. I'm blown away by your positive words, really appreciate the time you took to write such a nice review. Let’s boom your sales MASSIVELY 🚀🚀🚀

February 28, 2024

their support team was very helpful and the app fits all my paypal tracking needs

LullaLeisure
United States
About 1 year using the app
Synctrack replied March 1, 2024

🌟 Wonderful to hear! 🚀 We're glad our support team was helpful, and that the app meets all your PayPal tracking needs. If you ever have more requirements or questions, feel free to reach out. We're here to assist you! 😊🌈 #HelpfulSupport #PayPalTracking #CustomerSatisfaction 🌟

September 8, 2024

Exactly what I needed for my small business. It is saving me so much time and the staff is very responsive and helpful. They even followed up with me a few days after installing to make sure everything was working properly!

The Aesthetique Philosophie
United States
2 days using the app
Synctrack replied September 11, 2024

Thank you so much for your amazing review! 😊 We're thrilled to hear that Synctrack PayPal Tracking Sync is saving you time and helping your business run smoothly 💼⏳. Our team is always here to assist and we're glad the follow-up made a difference! 🙌✨

September 27, 2022

I use this App to make sure I don't have to manually go into Paypal and add tracking information. It works really well and ensures our payments are released by PayPal immediately.

Bellissimahairtools.com
Australia
12 months using the app
Synctrack replied September 27, 2022

Thanks! It makes our day to hear that we were able to provide you with 5-star service. We’ll make sure the entire team received your feedback – they'll be thrilled to hear your kind words.

October 27, 2024

We use about 10 different shipping carriers and Synctrack was able to map and sync all of the transactions to Paypal. I needed to contact support for help with the mapping of the 2 carriers titled as "other" as Shopify does not have them listed in their system. They were able to quickly fix the issue by enabling processing order for couriers in the backend.

BulkSupplements.com
United States
2 days using the app
Synctrack replied October 29, 2024

Thank you for the fantastic feedback! 🌟 We're thrilled that the Synctrack PayPal Tracking Sync app successfully mapped and synced all your shipping carriers with PayPal, even with the unique carriers marked as "other" in Shopify. 😊 It’s great to hear our support team could quickly assist by enabling processing for these couriers on the backend. If you ever need further help or adjustments, just let us know—we’re here to make your experience seamless! 🙌💙

June 23, 2022

This app is a life saver! Super responsive customer team! Fast-tracking updates. This is a must-app for every e-commerce business

Wrapango
Bulgaria
10 months using the app
Synctrack replied June 24, 2022

Wow 🙏🏻😊🙏🏻😊🙏🏻😊, thank you so much for your amazing support and kind words. We are building more exclusive features in SyncTrack so stay tuned. Feels truly wonderful to be part of your growth story
Love from Joseph - the founder of Synctrack 💙💚💛🧡

May 1, 2021

Amazing app, super recommend for everyone who uses PayPal, this can prevent many problems in the future regarding PayPal disputes.

Balardi
United States
10 months using the app
February 19, 2025

Great app, and great customer service from Tracy!

KIRAKUCO
Hong Kong SAR
9 months using the app
Synctrack replied February 24, 2025

Thank you for your kind words! We're thrilled to hear that you're enjoying the app and that Tracy was able to assist you. If you ever need further support, we're always here to help! 😊🚀

April 25, 2022

Set and Forget. Everything that you need is there at a very affordable price. Highly recommend this app!

NicheCanvas
Canada
9 months using the app
Synctrack replied April 25, 2022

Thanks a million for your positive feedback. Glad to hear you’ve found our app easy and helpful to work with your business. That is our goal. Let’s rock together!

April 17, 2024

Really simple to set up! The live support agents are really helpful and quickly helped me resolve the issues I was having.

Trippy Captain
United States
9 months using the app
Synctrack replied April 19, 2024

🌟🌟🌟🌟🌟 Thank you for your feedback! We're delighted to hear that you found our app really simple to set up and that our live support agents were helpful in resolving the issues you encountered. Providing excellent support is our priority, and we're glad we could assist you promptly. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help! 😊🛠️