Synctrack PayPal Tracking Sync

Synctrack PayPal Tracking Sync

Reviews (645)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to sync order tracking numbers to PayPal, effectively reducing disputes and preventing money holds. It features a user-friendly interface, real-time synchronization, detailed analytics, and customizable notifications. The app also supports syncing past orders up to 365 days, enhancing efficiency. Merchants commend its reliable performance and exceptional customer support, with staff members like Tracy, Hana, and Joyce specifically praised for their proactive and knowledgeable assistance.

January 13, 2022

We were getting notifications from Paypal about hitting a threshold on outstanding orders before they would start to hold back funds because Shopify was not telling Paypal that orders were shipped. There are plenty of apps on the market that syncs tracking with Paypal, with some of them charging massive amounts. We chose to run with Synctrack and within 10 minutes all of our problems went away with a low monthly cost. Customer service was instant and despite all the hard work they have put into making this process as easy as possible, they tried to push me towards the free account. It's not often people go out of their way to do what is best for you. The developer is not only talented but a genuinely good person too.

Globe-Trotter
United Kingdom
23 days using the app
Synctrack replied January 13, 2022

Hi Globe-Trotter

Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and the developer Mr.Cong . Please feel free to contact us again if you need more help.
All the best,
Kaylee - Omega Team

November 3, 2022

’m using this app to sync tracking numbers with Paypal. So far so good. It really helps with Paypal releasing the money faster. It is pretty easy to set up and connect quickly. Also works with Stripe etc - genuinely a great app. The support team is always there on support to quickly answer any questions you may have. Highly recommend this app!!

Wendy Plus
Australia
23 days using the app
Synctrack replied November 3, 2022

You're amazing🥰🥰🥰. I'm blown away by your positive words, really appreciate the time you took to write such a nice review. Let’s boom your sales MASSIVELY 🚀🚀🚀
Cheers from the Omega team.

March 29, 2023

This app delivers just as promised. I love the multi-store feature as I don't have to pay multiple times.

And big thanks to Tracy. Her support is always super quick and helpful.

Melaninful
Vietnam
22 days using the app
Synctrack replied March 30, 2023

Hi, your review has been shared with our entire team at Omega. When we hear from happy customers like you, we spread positivity around! Thank you so much for your time to leave these kind words!

February 18, 2022

5/5, HIGHLY RECOMMEND. PayPal will destroy your cashflow with a hold up but this app prevented that from happening in the first place.

Sunset Boutique
United States
21 days using the app
Synctrack replied February 20, 2022

Hi Sunset Boutique

Thanks for leaving a great review. Glad to hear you've found our app easy and helpful to work with your business. That is our goal. If you need anything just reach out!

Kaylee - Omega Team

September 1, 2021

The app is very simple to use and easy to install. It works perfectly and the support is very good.

Brands Democracy
Spain
19 days using the app
Synctrack replied September 1, 2021

Hi Brands Democracy,

We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions.
All the best!
Omega Team

May 19, 2022

Great customer service. I had many issues due to my own confusion and strange set-up. The team at SyncTrack handled it all for me. Their team even did some custom set-up for me and helped me out a lot! Recommend it to everyone.

Healthy Lab Co
Australia
17 days using the app
Synctrack replied May 19, 2022

Amazing! 😱 I was shocked when Shopify sent a notification of your feedback about our app. Thank you so much for taking the time to leave an excellent rating.

December 29, 2021

Great, excellent functional design. It is a very easy-to-use app, which effectively improves my work efficiency.

Csnoobs Online Store
China
15 days using the app
Synctrack replied December 29, 2021

Wow Csnoobs Online Store! It sounds like you had a great time with us.

Thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences.

I'm glad we were able to meet your expectations!

Best,
Kaylee - Omega Team

June 12, 2023

great support! I am very satisfied. They replied to fast to live chat. And I got also better feedback from paypal

LUNARISE
United Kingdom
15 days using the app
Synctrack replied June 13, 2023

Thank you so much for this 5-star review. We appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

March 24, 2022

We used this app on 2 stores, and have had success so far! There was a little hiccup at the beginning, but customer service helped us resolve it quickly! Very easy to setup.

ThePhotoStick
United States
14 days using the app
Synctrack replied March 28, 2022

Hi ThePhotoStick

We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions.
All the best!
Kaylee - Omega Team

March 5, 2022

Amazing App it takes so much work away from me and integrates everything including sending my tracking to my customers into my merchant account PayPal great app

Beautilogic
United States
14 days using the app
Synctrack replied March 6, 2022

Hi Beautilogic,

Thank you for your review! I’m so glad to hear that you are happy with our app.
We’re always looking for ways to improve the experience of our app, but it’s great to know that we are on the right track.

Let me know if there is anything else we can do to make your experience even better.
All the best,
Kaylee - Omega Team