Synctrack PayPal Tracking Sync

Synctrack PayPal Tracking Sync

Reviews (721)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to automate the synchronization of tracking information with PayPal, significantly reducing disputes and preventing money holds. It supports a wide range of shipping carriers and features like real-time synchronization, detailed analytics, and customizable notifications through a user-friendly interface. The app is noted for its reliable performance and excellent customer support, with staff praised for their responsiveness and helpfulness in troubleshooting and setup, enhancing online transaction management and customer satisfaction.

October 21, 2022

Great app for the price Very useful app. Save a lot of time and developer resources. Responsive support. Highly recommend.

PawfectHouse™
United States
9 days using the app
Synctrack replied October 24, 2022

Thank you so much for this 5-star review. We appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

December 21, 2022

Support nhiệt tình quá trời luôn, mình fix vde xong quên rep mail, bạn ấy vẫn mail cho mình nhắc , tks all

Cordecar Store
United States
8 days using the app
Synctrack replied December 22, 2022

Cám ơn bạn đã review cho app! Phản hồi của bạn là động lực để Omega team phát triển thêm các tính năng app cũng như nâng cao chất lượng dịch vụ hỗ trợ khách hàng. Chúng mình rất mong sẽ tiếp tục được support bạn trong nhiều năm nữa với app Synctrack!

May 27, 2021

This app helped me sync my tracking numbers to PayPal to get paid faster. they also helped me with a customization to deal with my pickup orders. fast response - very helpful.

The Hermit's Lamp
Canada
8 days using the app
June 13, 2023

⭐⭐⭐⭐⭐ I Rate This A 5 Star App. The Best PayPal Sync On Shopify! I installed 4-5 PayPal Syncs and they ALL had the same issue with PayFlow Pro, they could not sync these transactions. Yes, they asked you to link to your PayPal, and most did without a problem. Yes most synched lots of PayPal orders, but they did not sync PayFlow orders linked to the same account. I spoke with support, and explained that we were getting errors and that they all were coming from some PayFlow transactions. I understood that Amex transactions should give an error, as those were not processed by PayPal, however all the rest of the PayFlow transactions should appear and be synched. They found out that the PayFlow Transaction ID being provided by PayPal was WRONG.. and I confirmed it on my side. After this, this figured out how to get to sync the right transactions, and fixed the issues with non-Amex transactions! This is the ONLY app that can do this on the Shopify app store, and these guys are the only people that took there time to understand and figure out a fix. So if you are looking for a Sync app with PayPal and one day you think you will grow large enough to use PayFlow and take credit cards at the checkout, along with regular PayPal payments... then this is the only app that will help you with both. If you don't have PayFlow Pro yet, it doesn't matter... I suggest getting this app, because when you grow large enough that some other person plugs in PayFlow in the future, you will be glad you used this app from the start. No, I wasn't paid anything for this review, it is legit and I cannot tell you how helpful it is.

RevGenetics
United States
8 days using the app
Synctrack replied June 13, 2023

Amazing! 😱 I was shocked when Shopify sent a notification of your feedback about our app. Thank you so much for taking the time to leave an excellent rating. Feels truly wonderful to be part of your growth story!
We appreciate your business. Please let us know what we can do for you in the future.

February 15, 2023

The main function of the app is to automatically sync tracking information between PayPal and your Shopify store, and it does this flawlessly. I no longer have to manually enter tracking information for each order, which has saved me a lot of time and hassle.
In addition to the basic syncing function, Synctrack also offers some other useful features. The customer support for Synctrack, Anna has been excellent. I had a question about a specific feature, and she responded quickly with a helpful and detailed answer. I would definitely recommend it to other Shopify merchants who are looking for an easy and reliable way to manage their PayPal tracking.

Niceelife
United States
7 days using the app
Synctrack replied February 15, 2023

Hi, Thank you for your review! It is not every day that we receive feedback as detailed and thoughtful as yours. But trust us when we say that it does not go unnoticed. Your comment has given us valuable insight into the services that we provide at Synctrack. We sincerely thank you for taking the time to share your thoughts with us.

June 10, 2021

AMAZING! PayPal was holding our money for weeks, but less than 24 hours after installing this app PayPal released every penny and hasn't held our money since. This app works like magic and we're so happy that we don't have to think about it again. One time set up for a lifetime of getting our money quicker. Couldn't be happier!

Rogue Origin
United States
7 days using the app
December 29, 2021

Amazing help from the staff, i really recommend this app for shopify users, btw is is really simple to setup and use.

BeautyElla
Netherlands
6 days using the app
Synctrack replied December 29, 2021

Hello BeautyElla!

The team here at Omega is thrilled to hear such good feedback from you. We are always grateful to customers like you who help us to improve our level of service. We will continue our efforts to meet your requirements and expectations in the future as well.
Please feel free to contact us if you need our support!
Kaylee - Omega Team

November 2, 2021

I use it on both my stores, these guys are professionals. Will check their other apps! Thank you, recommended!

VILNO.CO
Estonia
6 days using the app
Synctrack replied November 2, 2021

Hi VILNO.CO!

Thank you so much for taking the time to leave us a review. We are really glad to see that you're happy with our app and our support team.
If there is anything we can support you further, please do inform us.

Edited October 19, 2021

This app enable us to resolve the issues we were having with Paypal at the click of a button. The support was fantastic and they were reasonable on the pricing and plan to meet the requirements of our business. Would highly recommend and of course 5 stars!! Huge thank you to Cong and Stella!

London Lash UK
United Kingdom
6 days using the app
Synctrack replied October 20, 2021

Hi London Lash UK,

Thank you for sharing your experience while using our app and with our support team. We will continue our efforts to continue to meet your requirements and expectations and give you the kind of service you deserve.
Please feel free to let us know if you need any further assistance from us.

February 23, 2022

this app is great, works on paypal and stripe successfully, the service is also great! thanks, help us a lot!

findercube
China
6 days using the app
Synctrack replied February 28, 2022

Hello findercube!

I so appreciate you taking the time to share your experience with our app and we are thrilled to hear that you are satisfied with our app and our support team. We will not be able to stand in this market for this long without customers like you.

If you have any questions or need assistance from us, we're more than happy to support you!
Kaylee - Omega Team