Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its automation of tracking information syncing between Shopify and PayPal. They highlight its user-friendly interface, easy setup, and seamless PayPal and Stripe integration. The app is praised for providing real-time tracking updates, customization options, and reducing PayPal holds and disputes. Merchants also commend the reliable performance and exceptional customer support. Suitable for businesses of all sizes.

January 15, 2024

Facilitating a smooth and uncomplicated setup process, this Synctrack app proves to be exceptionally user-friendly. Once configured, you can confidently leave it to handle all necessary tasks without a hitch. The intuitive interface streamlines the setup, making it a hassle-free experience.

When it comes to customer service, Synctrack stands out with its prompt and helpful responses. The support team exhibits a commendable level of responsiveness, swiftly addressing any queries or concerns that users may have. Their assistance adds an extra layer of reliability and assurance to the overall user experience, reinforcing the notion that this app is not only easy to use but also backed by excellent customer support.

FreshDrinkUS - Natural and Premium Herbal Tea
United States
13 days using the app
Synctrack replied January 16, 2024

We're thrilled to hear that you found Synctrack's setup process smooth and hassle-free! 🌐 Our team is dedicated to providing an exceptional user experience, and it's fantastic to know that our intuitive interface and user-friendly design have made a positive impact.

Your kind words about our customer service and support team mean a lot to us! 🚀 We strive to maintain a high level of responsiveness and helpfulness to ensure that our users feel supported at all times. If you ever have more questions or concerns, please don't hesitate to reach out. Thank you for highlighting the seamless experience and the reliability Synctrack brings to your tasks! 🙌💻

February 6, 2024

Thank you so much for all your help Tracy! The customer service is exceptionally good. I contacted for support regarding my review customisation and the lovely agent Tracy went above and beyond my expectations. This company genuinely cares about their customers and will make sure that your queries are dealt with in a quick and easy manner. Thanks for everything team ^^ !

Lucid Stars™
United States
12 days using the app
Synctrack replied February 8, 2024

Thank you for the heartwarming feedback! 😊 We're thrilled to hear that Tracy provided you with exceptional customer service and went above and beyond to meet your needs. Our team takes pride in caring for our customers, and your kind words reinforce our commitment. If you ever have more questions or need assistance, don't hesitate to reach out. We appreciate your support! 🚀😊

March 25, 2024

Great support, also a great app, very helpful when you have problems with hold ups money

NanoWheel
Ireland
19 days using the app
Synctrack replied March 27, 2024

Thank you for your wonderful feedback! 🌟 We're thrilled that you found our support helpful and that our Synctrack PayPal Tracking Sync app has been instrumental in addressing issues with held funds. 💰 If you encounter any more challenges or have questions in the future, don't hesitate to reach out. We're here to provide continued assistance and support! 🚀

April 22, 2024

Nila helped me with some questions, very happy with the assistance.

Retro Cheatcode
Spain
2 months using the app
January 29, 2024

So fast and easy to use. Quickly support. Problem solved in firt time contact. Recommend!!

Rhino Billiards
Vietnam
4 months using the app
Synctrack replied February 2, 2024

Fantastic to hear that you found our app fast and easy to use, and that our support team provided quick assistance to solve the problem on the first contact! 🚀 We appreciate your recommendation and are here to help with anything else you might need. If you have further feedback or questions, feel free to reach out. Thanks for choosing us! 😊🌟

April 22, 2024

This app is very simple to setup, trustworthy and Tracy from the customer support was incredible, she helped me with the entire setup process. Highly recommended!

Goodoo
Germany
6 days using the app
January 28, 2024

The app installs quickly and is very convenient to use. The support team is very enthusiastic. Since installing the app, my PayPal has not had any tracking problems, which helps me feel a lot more secure

Biblio Bloom
United States
17 days using the app
Synctrack replied January 30, 2024

We're thrilled to hear that our app installed quickly and is convenient to use, providing you with a sense of security regarding tracking issues with PayPal. It's wonderful that our support team's enthusiasm has made a positive impact on your experience. If you ever have more questions or need assistance in the future, feel free to reach out. Thank you for choosing our app, and we're here to continue providing you with a secure and seamless experience! 🌟💙🚀

April 4, 2024

This app is very good and saves me a lot of time. Customer service is also very patient

Yiwu Wholesale Rica
China
12 days using the app
Synctrack replied April 8, 2024

🎉 We're thrilled to hear that Synctrack PayPal Tracking is making your life easier and saving you valuable time! Our team takes pride in providing patient and helpful customer service, ensuring that you have the best experience possible. If you ever have any questions or need assistance, don't hesitate to reach out. Thanks for choosing us! 🚀😊

February 1, 2024

Works Perfect and easy. Joyce from the Support helped me really fast and professional. Recommended !!

Magnaroot™
Germany
28 days using the app
Synctrack replied February 5, 2024

We're thrilled to hear that everything works perfectly for you, and we appreciate your positive feedback! It's fantastic that Joyce from our support team was able to assist you quickly and professionally. Thank you for recommending our service! If you ever have more questions or need further assistance, feel free to reach out. We're here to help! 🌟😊

March 31, 2024

From the beginning of my contact, I was treated with a cordiality and professionalism that I rarely encounter. The attendant, Tracy, stood out for her patience, understanding, and efficiency in resolving the problem I was facing. She not only demonstrated a deep knowledge about the services/products but also showed genuine empathy and a sincere desire to help.

souto magazine
Brazil
3 days using the app
Synctrack replied April 2, 2024

🌟 Thank you for sharing your wonderful experience with us! We're thrilled to hear that you received exceptional service right from the beginning of your contact with Synctrack PayPal Tracking Sync app. 😊 Tracy is indeed a standout team member, and we're delighted to hear that she provided you with cordiality, professionalism, and efficiency. 🙌 Her patience, understanding, and deep knowledge are invaluable assets, and we're proud to have her on our team. It's heartening to know that Tracy's genuine empathy and sincere desire to help made a positive impact on your experience. 💖 We're committed to providing top-notch service and support, and we're here for you whenever you need assistance. If you have any further questions or need help in the future, don't hesitate to reach out. We appreciate your support and look forward to serving you again! 🚀