Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its automation of tracking information syncing between Shopify and PayPal. They highlight its user-friendly interface, easy setup, and seamless PayPal and Stripe integration. The app is praised for providing real-time tracking updates, customization options, and reducing PayPal holds and disputes. Merchants also commend the reliable performance and exceptional customer support. Suitable for businesses of all sizes.

June 23, 2022

I used this app to sync tracking orders for several hundred orders with paypal after they put a lock on my funds. Had some trouble syncing at first, but fastest, most responsive customer service I've ever experienced. Great app. Well worth the $6 a month.

crazy4wagons
United States
About 1 hour using the app
Synctrack replied June 24, 2022

Wow! 🔥🔥 That’s so great to hear your feedback. I made sure that Tracy got the recognition she deserved. She was very happy to read your review.
Hope to see you again! 🥰

November 28, 2022

Awesome customer service definitely recommended She's dedicated to her job of helping customer to resolve issue.

GAWX T-SHIRTS
United States
About 1 hour using the app
Synctrack replied November 29, 2022

Thank you so much for your amazing review! We are so happy to hear that you are enjoying your experience with our app. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.💗💗💗

August 24, 2022

I'm using this app to sync tracking numbers with Paypal. So far so good. It is pretty easy to set up and connects quickly. Thanks,

ROCKWORKX
United States
About 1 hour using the app
Synctrack replied August 25, 2022

What a wonderful review! ✨ This made our day, and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks so much for the positive feedback. 😊
Much appreciated,
The Omega support team

November 24, 2022

Tracy is the best. She's dedicated to her job of helping her customer to resolve issue. The app is great and ready to be used after a few clicks, and the sync was accurate and quick. Highly recommended to try this app out.

Dem Canvas
Vietnam
About 1 hour using the app
Synctrack replied November 24, 2022

Woww! 🔥🔥 That’s so great to hear your feedback. I made sure that Tracy got the recognition she deserved. She was very happy to read your review.
Hope to see you again! 🥰

Edited March 1, 2022

Easy to use app and a really good customer service. Also it is really cheaper. The best tracking app we've used.

MAM® ES
Spain
38 minutes using the app
Synctrack replied March 2, 2022

Hi MAM® ES

Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day!
Kaylee - Omega Team

May 12, 2022

I used this app to submit tracking to my paypal for a long time. It is very great app: pricing is affordable, easy to use, safe & consistent

TrendingCustom™️
United States
35 minutes using the app
Synctrack replied May 18, 2022

Amazing! 😱 I was shocked when Shopify sent a notification of your feedback about our app. Thank you so much for taking the time to leave an excellent rating.
Love from Tracy

November 18, 2021

App load nhanh, giao diện thân thiện dễ hiểu với người dùng, Support phản hồi nhanh, nhiệt tình, thông tin đầy đủ

Wander Prints™
Vietnam
35 minutes using the app
Synctrack replied November 18, 2021

Hi Wander Prints™,

Omega Team xin gửi lời cám ơn chân thành nhất đến bạn vì đã tin tưởng sử dụng app và dịch vụ của bên mình. Sự tin tưởng của bạn đã góp phần lớn quyết định sự phát triển và thành công của team mình trong thời gian qua.
Nếu bạn gặp khó khăn gì trong quá trình sử dụng app, team support luôn sẵn sàng giải đáp mọi thắc mắc và hỗ trợ bạn nhanh nhất có thể.
Cảm ơn bạn một lần nữa.

Chúc bạn một ngày vui vẻ!
Kaylee - Omega Team

August 18, 2022

Tracy was awesome! she helped me understand the dashboard and checked everything while I was syncing 90 days of past transactions with PayPal. She explained the 3 errors and that was that. Only 5 min with her help and Everything is done. That beats me spending hours trying to load the tracking numbers in to PayPal!! Thanks Tracy!!! Your the BEST!!!

Arwendayle
United States
33 minutes using the app
Synctrack replied August 19, 2022

Thank you so much for your detailed and thoughtful review! 🌟 We're so excited to be part of your business growth and success! If you need anything at all, just let us know 🥰🥰🥰
Best,
Tracy

December 15, 2021

Looks good to me. Does the job thats for sure . Makes it easy for a hard working businessman like me

DecorWord
Canada
29 minutes using the app
Synctrack replied December 15, 2021

Hi DecorWord

We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions.
All the best!
Kaylee - Omega Team

December 12, 2022

This app is very helpful. It saves us time. The customer support is also very helpful and responsive.

64Hydro
United States
29 minutes using the app
Synctrack replied December 12, 2022

Thank you so much for your amazing review! We are so happy to hear that you are enjoying your experience with our app. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.💗💗💗